Nicholas Vandercar
New Port Richey,FL
Summary
Reliable employee seeking an Emergency Management position. Offering excellent communication and good judgment. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Focused on giving communities peace of mind with well-planned emergency and crisis response systems to meet all needs. Effective at facilitating communication and personnel management requirements.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Service Manager
Craft Street Kitchen Trinity
NEW PORT RICHEY, United States
06.2021 - Current
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Oversaw training for new team members.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Oversaw balancing of cash registers and reconciled transactions.
- Orchestrated positive customer experiences by overseeing every area of front of house operations.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Server
Craft Street Kitchen Trinity
NEW PORT RICHEY, United States
01.2020 - Current
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Cultivated warm relationships with regular customers.
Busser, Sever
Argento’s Italian Bistro
Port Richey
01.2017 - 01.2020
- Cleaned and served tables at a local Italian eatery.
- Trained new staff in bussing and cleaning procedures.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Worked well in diverse team settings by partnering with others to complete tasks.
Education
Associate Degree - Emergency Management and Administration
St. Petersburg College
Clearwater, FL12.2021
High School Diploma -
Ridgewood High School
New Port Richey, FL05.2018
Skills
- Disaster planning
- Organization and Time Management
- Decision Making
- Excellent Communication
- Written Communication
- Analytical and Critical Thinking
- Cultural Awareness
- Dependable and Responsible
- Self-Motivated
- Attention to Detail
- Flexible and Adaptable
Certification
- IS-00800.c National Response Framework certified
- IS-00100.c Introduction to Incident Command System certified
- Certified Emergency Manager
Timeline
Food Service Manager
Craft Street Kitchen Trinity
06.2021 - Current
Server
Craft Street Kitchen Trinity
01.2020 - Current
Busser, Sever
Argento’s Italian Bistro
01.2017 - 01.2020
Associate Degree - Emergency Management and Administration
St. Petersburg College
High School Diploma -
Ridgewood High School
- IS-00800.c National Response Framework certified
- IS-00100.c Introduction to Incident Command System certified
- Certified Emergency Manager
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