Elessia Zarro
New Port Richey,Florida
Summary
Dedicated professional with strong relationship-building and time management skills in high-pressure restaurant settings. Demonstrated ability to manage tables efficiently while delivering exceptional service. Committed to enhancing customer satisfaction and fostering loyalty through attentive service.
Overview
3
3
years of professional experience
Work History
Server
Craft Street Kitchen
Trinity, Florida
10.2022 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions.
- Processed orders efficiently using point-of-sale systems.
- Maintained cleanliness and organization of dining areas and tables.
- Collaborated with kitchen staff to ensure timely food delivery.
- Upsold daily specials to enhance guest dining experiences.
- Trained new staff on service expectations and restaurant policies.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Host
Craft Street Kitchen
Trinity , Florida
10.2022 - Current
- Welcomed guests and organized seating in a high-traffic restaurant environment.
- Monitored dining flow to optimize guest satisfaction through effective seating adjustments.
- Maintained cleanliness and order in waiting areas for enhanced guest comfort.
- Collaborated with kitchen staff to ensure timely food service during peak hours.
- Trained new hosts on customer service standards and operational procedures.
- Greeted guests and collected information for seating arrangements or waitlisting.
Barback
Craft Street Kitchen
Trinity, Florida
10.2022 - Current
- Assisted bartenders in preparing and serving beverages efficiently.
- Maintained cleanliness and organization of bar area and equipment.
- Stocked bar supplies and ensured proper inventory levels were met.
- Monitored drink quality and presentation before serving to customers.
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Prepared and mixed beverages according to customer preferences and established recipes.
Education
High School Diploma -
River Ridge High School
River Ridge Fl06-2023
Skills
- Customer service and guest engagement
- Menu knowledge and food safety
- Restaurant operations and point-of-sale systems
- Team collaboration and effective communication
- Attention to detail
- Sales techniques
- Positive and professional
References
References available upon request.
Timeline
Server
Craft Street Kitchen
10.2022 - Current
Host
Craft Street Kitchen
10.2022 - Current
Barback
Craft Street Kitchen
10.2022 - Current
High School Diploma -
River Ridge High School
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