Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hospitatlity Service Specialist
Doubletree By Hilton
Dearborn, MI
01.2023 - Current
Set up Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Doubletree high standards of quality.
Promptly work with team members to produce the highest standard for guests.
Respond promptly to guest inquiries, requests, and concerns; know when to request for higher ups.
Reported any discrepancies or errors in pricing or inventory levels to management.
Team Member
Muna Youth
Detroit, MI
03.2020 - Current
Charity and community service building with the youth to educate and make aware of issues within the world.
Responsibilities include: Facilitating, Leading, Team Commitment, Strategizing Among The Youth.
DTE SYIP Intern
DTE Energy
Detroit, MI
05.2022 - 05.2023
Analyzed key performance indicators to identify effective strategies.
Acquired specialized knowledge and skills by working under the cybersecurity team at DTE.
Responsibilities include: Forming SWIs (Standard Work Instructions), provisioning user access, requesting and deactivating keys for employees, and team commitment.
Education
Some College (No Degree) - Computer Science - COE
University of Michigan - Ann Arbor
Ann Arbor, MI
05-2027
High School Diploma -
Cats Technical High School
Detroit, MI
06-2023
Skills
Customer Service
Community Organization
Communication
C
Equipment Operation
Graphic Arts
Leadership
Microsoft Office
Multilingual
Python
Affiliations
Bangladeshi Student Association (BSA)
Muslim Engineering Society (MES)
Certification
Certified in Microsoft Office Applications
Technical Support Fundamentals Certification (Through Google)
Cluster Government Relations Manager at DoubleTree by Hilton and Hilton Garden Inn FinanciCluster Government Relations Manager at DoubleTree by Hilton and Hilton Garden Inn Financi
Cluster Supervisor for Banquets Sales at Hilton Garden Inn Olaya & Doubletree by Hilton Al MurojCluster Supervisor for Banquets Sales at Hilton Garden Inn Olaya & Doubletree by Hilton Al Muroj