Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Projects
References
Timeline
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Towhidul Islam

Detroit,MI

Summary

Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Hospitatlity Service Specialist

Doubletree By Hilton
Dearborn, MI
01.2023 - Current
  • Set up Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Doubletree high standards of quality.
  • Promptly work with team members to produce the highest standard for guests.
  • Respond promptly to guest inquiries, requests, and concerns; know when to request for higher ups.
  • Reported any discrepancies or errors in pricing or inventory levels to management.

Team Member

Muna Youth
Detroit, MI
03.2020 - Current
  • Charity and community service building with the youth to educate and make aware of issues within the world.
  • Responsibilities include: Facilitating, Leading, Team Commitment, Strategizing Among The Youth.

DTE SYIP Intern

DTE Energy
Detroit, MI
05.2022 - 05.2023
  • Analyzed key performance indicators to identify effective strategies.
  • Acquired specialized knowledge and skills by working under the cybersecurity team at DTE.
  • Responsibilities include: Forming SWIs (Standard Work Instructions), provisioning user access, requesting and deactivating keys for employees, and team commitment.

Education

Some College (No Degree) - Computer Science - COE

University of Michigan - Ann Arbor
Ann Arbor, MI
05-2027

High School Diploma -

Cats Technical High School
Detroit, MI
06-2023

Skills

  • Customer Service
  • Community Organization
  • Communication
  • C
  • Equipment Operation
  • Graphic Arts
  • Leadership
  • Microsoft Office
  • Multilingual
  • Python

Affiliations

  • Bangladeshi Student Association (BSA)
  • Muslim Engineering Society (MES)

Certification

  • Certified in Microsoft Office Applications
  • Technical Support Fundamentals Certification (Through Google)

Languages

English
Native/ Bilingual
Bengali
Native/ Bilingual

Projects

  • Euchre
  • Text Editor
  • Computer Vision / Image Resize
  • Binary Search Lookup

References

  • Abdul Mustak - Employer - (313) 744-0058
  • Aryan Rose - Mentor - (317) 376-6898

Timeline

Hospitatlity Service Specialist

Doubletree By Hilton
01.2023 - Current

DTE SYIP Intern

DTE Energy
05.2022 - 05.2023

Team Member

Muna Youth
03.2020 - Current

Some College (No Degree) - Computer Science - COE

University of Michigan - Ann Arbor

High School Diploma -

Cats Technical High School
Towhidul Islam