Brianna Smeltz

Talented Customer Support Manager with expertise resolving issues within set time limits to maximize customer satisfaction. Excels at building customer loyalty and generating repeat business opportunities. Proven experience implementing large-scale customer service processes and managing support teams that span multiple locations. Highly skilled Recruiter with proven track record in talent acquisition and management. Demonstrated ability to strategize, develop, and implement effective recruitment plans, leveraging understanding of labor market trends and hiring practices. Proficient in building strong relationships with hiring managers and candidates, ensuring timely communication and transparency throughout process. Successful in driving organizational growth by sourcing top industry talent.