TAURIS SPEIGHT
NetApp
18
years of professional experience
Dynamic NGS Project Manager adept at cross-functional team management and resource coordination. Successfully implemented project standards, enhancing delivery efficiency. Known for fostering collaboration and simplifying complex information. Proven record in decision-making and training, driving project success and improving customer relationships through effective communication and support.
Work History
NGS Project Manager 2
4 Years- Created and delivered status reports and identified pending action items for resolution.
- Implemented standards, methods and tools to complete project work and mitigate constraints.
- Equipped team with required knowledge, resources and materials to successfully execute project work.
- Used designated systems, tools and techniques to measure project performance.
- Managed multiple concurrent projects by balancing conflicting resources and priorities.
- Coordinated cross-functional teams, facilitating collaboration between technical and non-technical staff.
- Serve as the primary point of contact for clients or internal stakeholders, providing updates, timelines, and outcomes
Services Support Specialist (Documentation Team Lead)
4 Years 3 Months- Create Statements of Works (SOW) for opportunities scoped and quoted by Professional Services Sales Team.
- Petition HQ for purchase orders for sub-contractor assignments.
- Maintained detailed records of user issues and solutions in ticketing system.
- Trained new employees in company software and troubleshooting techniques.
- Simplified complex technical information into easy-to-understand instructions for users.
- Received, reviewed and routed all incoming correspondence to proper personnel.
Project Delivery Coordinator
7 Months- Review new projects in Pulse application, NetApp's project management system.
- Work closely with Customers and Account Teams to determine scope of delivery for Professional Services.
- Work with the Program Managers to obtain dates for scheduling and assist with questions concerning order details.
- Work closely with strategic Resource Management team to identify resource skill requirements to identify delivery resources, PSC's, PM's and partners.
- Maintain detailed notes, status, dates in Pulse for understanding of project delivery status.
- Manage and drive backlog to maintain a clean list of deliverable projects.
Evening Operational Manager
3 Years 4 Months- Managed and developed associates to ensure adherence to standard practices.
- Protected assets while improving sales and maximizing company's cash flow.
- Identified opportunities and developed action plans to increase sales and profit.
- Identified root causes of issues and inefficiencies, ensuring employees develop sound plan for resolution.
Assistant Store Manager (ASM)
5 Years 8 Months- Reviewed financial statements, sales, activity reports, and other performance data to measure productivity and goal achievement.
- Supported the pharmacy by filling prescriptions and answering customer questions and concerns increasing Rx customer delight.
- Determined staffing requirements, interviews, hire and train new employees or oversee the process.
- Directed and coordinated organizations financial and budget activities to fund operations, maximize investments, and increase efficiency.
Education
B.S. - Business Administration
Skills
PowerApps
Salesforce
Power BI
Compliance Monitoring
Cross-functional Team Management
Team Collaboration
Financial Analysis
Training & Development Coordination
Custom Relationship Management
Timeline
NGS Project Manager 2
NetApp
07.2022 - 07.2026Read More
Services Support Specialist (Documentation Team Lead)
NetApp
04.2018 - 07.2022Read More
Project Delivery Coordinator
NetApp (Via Entelligence)
09.2017 - 04.2018Read More
Evening Operational Manager
FOOD LION, INC.
05.2014 - 09.2017Read More
Assistant Store Manager (ASM)
WALGREENS, INC.
09.2008 - 05.2014Read More
EAST CAROLINA UNIVERSITY
B.S. from Business Administration
Read More