EPIC
CASSANDRA SAUL
East Orange,NJ
Summary
Hardworking Ambulatory Care Service Representative who brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Ambulatory Care Service Representive
Mount Sinai West Hospital
Manhattan, NY
02.2015 - Current
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Ran patients insurance before upcoming appointment to ensure and easy transition during check-ins.
- Maintained a professional demeanor during high-stress situations, effectively managing patient concerns or emergencies that arose within the clinic setting.
Administrative Clerk
ADVENT SOLUTION
Woodbridge, NJ
07.2014 - 07.2014
- Developed improvements to enhance business reporting capabilities, support success training processes and track district goals.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
- Checked pricing, signage and display information for accuracy, making changes for events and promotions.
- Provided direction, support and ongoing feedback to staff.
- Answered multi-line phone system and transferred callers to appropriate department or staff member
Education
High School Diploma -
New Dorp High School
Staten Island, NY06.2003
Skills
- Appointment Scheduling
- Supply Ordering
- Medical Charting
- Organization and Time Management
- Equipment Troubleshooting and Maintenance
- Verbal and Written Communication
- Customer Service
- Epic Systems
- HIPAA Compliance
- Scheduling Tests and Procedures
- Multitasking and Prioritization
Software
MICROSOFT WORD
Timeline
Ambulatory Care Service Representive
Mount Sinai West Hospital
02.2015 - Current
Administrative Clerk
ADVENT SOLUTION
07.2014 - 07.2014
High School Diploma -
New Dorp High School