Kristine Morin

Key Responsibilities:

• Provide exceptional customer service, assisting customers with pet care needs, product recommendations, and purchases.
• Conduct dog training classes, using positive reinforcement techniques to promote pet obedience and well-being.
• Collaborate with team members to meet sales goals and maintain store standards.
• Greeted customers to determine wants or needs.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Conducted product demonstrations to highlight features and benefits.
• Processed transactions using a point-of-sale system.

• Key Responsibilities: Assisted in the care and maintenance of plants and flowers, ensuring the nursery was organized and clean.
  Provided customer service, including plant selection, gardening advice, and assistance with purchases.
  Supported the nursery team with inventory management, stocking, and order processing.
  
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• Gathered and documented information about stock growth, production activities and environmental readings to make accurate plans and operational decisions.
• Demonstrated working techniques, practices and optimal safety behaviors to workers, maximizing performance and reducing wasteful processes.
• Maintained accurate records of attendance, incidents and accidents in line with company policy.
• Prepared reports required by state and federal laws.
• Inspected facilities and equipment for signs of disrepair, performing necessary maintenance work.
• Supervised activities within the nursery environment.
• Prepared soil and gardens for planting and laid down mulch and sod.

A Direct Support Professional (DSP) provides care and assistance to individuals with intellectual or developmental disabilities. Their key responsibilities include:

• Contributed to case reviews of client status and progress.
• Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
• Monitored clients' activity levels and helped prevent sedentary behavior.
• Assisted individuals in learning and developing new skills.
• Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
• Drove clients to doctors' appointments and social outings.
• Supervised medication administration, personal hygiene and other activities of daily living.
• Accompanied or transported clients to appointments, errands and social activities.
• Tracked and reported clients' progress based on observations and conversations.

• Ticketed, arranged and displayed merchandise to promote sales.
• Greeted customers to determine wants or needs.
• Organized store by returning merchandise to proper areas and restocked displays.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Computed purchases and received and processed cash or credit payment.

• Wrote and submitted reports on industry trends, prompting managers to develop business plans.
• Assisted with event planning, support and execution of virtual and in-person engagements.
• Analyzed company's expenditures and developed financial models.
• Identified opportunities for process improvements and developed action plans accordingly.
• Evaluated needs of departments and delegated tasks to optimize overall production.
• Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
• Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.