Artemisa Pedraza
NAMPA,ID
Summary
Detailed Client Service Associate working with all types of customers. Looking for a new role to take my skills to the next level
Overview
19
19
years of professional experience
Work History
Customer Service Representative
Valley regional Transit
Meridian, Idaho
04.2024 - Current
- Provided exceptional customer service to ensure customer satisfaction.
- Answered customer inquiries and provided accurate information regarding services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Physical Therapist Assistant
The Physical Therapy Place
NAMPA, ID
10.2016 - 04.2024
- Administered simple range of motion exercises.
- Contributed to patient care plan development and monitoring in outpatient setting.
- Checked calendars and scheduled patient appointments to minimize wait times.
- Observed patients during treatments to compile and evaluate data on responses and progress, providing results to physical therapists.
- Assisted with treatment administration, therapeutic massages and physical therapy exercises.
- Trained patients in correct use, storage and maintenance of assistive devices.
- Documented patient progress, treatments, and data in charts.
Director
Scripps
NAMPA, ID
04.2006 - 03.2024
- Operated studio and remote TV cameras and teleprompter.
- Supported director during live newscasts and live to tape programming.
- Checked completed work for quality and accuracy.
- Controlled lights, sound and A/V equipment during live productions.
- Uploaded final cuts to content management systems and client platforms.
- Reviewed video and selected best footage for storytelling.
Photographer
Spotlight events
Eagle, Idaho
02.2022 - 05.2023
- Set up lighting equipment and adjust camera settings to capture desired images.
- Set up lights, backdrops, and props for shoots and events.
- Set up camera control equipment, stands, and tripods for shoots.
Education
Some College (No Degree) - Communications
Boise State University
Boise, IDSkills
- HIPAA requirements
- Customer service
- Data management
- Multitasking
- Confidential information
- Fluent in Spanish
- Technical troubleshooting
- Lightroom understanding
- Organization and efficiency
- Editing videos
- Strong creative vision
- TV and radio background
- Project coordination
- Skilled in maintenance and organization
- Problem resolution
- Working collaboratively
- Troubleshooting
- Complaint resolution
Languages
Spanish
Reference
Upon request
Timeline
Customer Service Representative
Valley regional Transit
04.2024 - Current
Photographer
Spotlight events
02.2022 - 05.2023
Physical Therapist Assistant
The Physical Therapy Place
10.2016 - 04.2024
Director
Scripps
04.2006 - 03.2024
Some College (No Degree) - Communications
Boise State University