Eden Miller
Pickerington,OH
Summary
Dynamic and customer-focused professional with a proven track record at Olive Garden, enhancing customer satisfaction through exceptional service and high-quality beverage preparation. Adept at multitasking and maintaining a calm demeanor in fast-paced environments, I excel in teamwork and professionalism, significantly increasing repeat customer numbers.
Overview
12
12
years of professional experience
Work History
Bartender
Olive Garden
07.2020 - Current
- Handled significant customer traffic during peak times.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Warehouse Worker
Amazon
07.2019 - 03.2021
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Cashier
Taco Bell
03.2013 - 07.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Addressed customer needs and made product recommendations to increase sales.
Barista
Barnes and Noble Cafe
10.2017 - 03.2018
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Education
High School Diploma -
Pickerington High School Central
Pickerington, OH05.2015
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Outgoing personality
- Customer service expertise
- Handling difficult customers
- Suggestive selling
- Food service
- Beverage preparation
- Outstanding customer service
- Teamwork and professionalism
- Calm and composed
Timeline
Bartender
Olive Garden
07.2020 - Current
Warehouse Worker
Amazon
07.2019 - 03.2021
Barista
Barnes and Noble Cafe
10.2017 - 03.2018
Cashier
Taco Bell
03.2013 - 07.2018
High School Diploma -
Pickerington High School Central
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