Meditech
Virginia Rodriguez Vergara
Chicago,Il.
Summary
Adjunct Faculty is well equipped to adopt new material or policy to help students comprehend the subject matter. Exceedingly prepared to instruct both large class sizes and smaller groups depending on enrollment demands. Outgoing personality with an outstanding history of professional relationships with students and faculty members.
Overview
38
38
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Adjunct Professor
St. Augustine College
08.2015 - Current
- Teach classes in general psychology to a predominately multicultural and diverse adult age group population, classes are conducted in predominantly English or Spanish.
- Classes consisted of general instruction in the study of psychology which includes the study of the sensory and perceptual processes such as learning; critical thinking, memory, emotional, behavioral; extrinsic motivation, and mechanism-based individual human factors.
- I am seeking employment that aligns within the area of my experience and expertise, which encompasses the area of Management, Business, and instructor in Physical and mental/behavioral health.
Supervisor of Administrative Operations
Amita / Presence Behavioral Health
Chicago, IL.
09.2005 - Current
- In the present position, I provide direct management of daily processes for a busy Community Mental Health Services in two locations.
- Extensive knowledge in government payer rules and regulations along with Knowledge of regulatory agency requirements.
- My responsibilities include the direct supervision of 11 support staff and 2 case managers.
- Directly monitor the client/patient flow which includes scheduling for 8 residents and 3 attending psychiatrists, along with insurance verification at point of registrations for approx.
- 40 professional staff, obtaining pre-authorizations for services prior to rendering services.
- Monitoring staff schedules for adults, children, and adolescences while evaluating the urgency of need, while maintaining plausible practicality with all medical and professional staff.
- Responsible for the initial setup of the central intake function for two clinical locations along with the monitoring of daily activities and challenges with callers seeking services.
- Facilitation of therapy services with a strong emphasis on children, adolescence, and family in a diverse population.
- Perform case management activities on behalf of clients when needed.
- Facilitate and advocate on the behalf of client needs in a diverse multicultural environment.
- Responsibilities also include accessing the needs of clients seeking services and pairing them with a therapist who will meet their immediate needs.
- We have a diverse population along with multitudes and levels of needs that encompass, emotional, behavioral, schizophrenia, along with a dual diagnosis program.
Supervisor
Our Lady of the Resurrection Medical Center
Chicago, IL
04.2004 - 09.2005
- Outpatient Registration and Central SchedulingProvide direct supervision for 13 Outpatient Registration and Central Scheduling Registrars.
- Responsible for the recruiting, selecting, training, and development of employees, with supervisory responsibility and authority to counsel, evaluate and discipline direct reports.
- Significant Accomplishments in meeting departmental goals:.
- Reduced employee turnover in the area.
- Increased employee morale/created a team atmosphere.
- Patient/customer service improvement reflected in RMC scores.
Academic Dermatology Skin Cancer Institute
Chicago, IL
01.2003 - 12.2004
- Provided direct support to two dermatologists in a medium-size physician's office.
- Identified, procured, implemented, and provided technical support to practice management system software/hardware for in-house group network setup.
- Responsible for system integration, transfer, migration, and transition from outsourced billing services to in-house charge capture and billing processing.
- Coordinated all critical aspects and components for networking and installation of technical practice management infrastructure.
- Ensured system's components were functional by the deadline for professional surgical billing capabilities.
Instructor
Computer Systems Institute
Chicago, IL
03.2003 - 03.2004
- Instructed students seeking certification health care insurance products/protocols courses, including physician medical billing, coding, HIPPA compliance, the scope of insurance products and guidelines, fraud and billing abuse guidelines, coding conventions, and billing forms (UB92, HCFA 1500, and 2360) as well as an introduction to ICD-9/CPT-4/HCPS codes.
- Granted Certification to 10 students on an accelerated course schedule.
- Instructed students and created lesson plans.
- Discussed the various application and modalities and modified lesson plans accordingly.
- Created presentation models to enhance the learning experience.
- Tutored students on an individual basis when needed.
- Established and clearly communicated lesson objectives.
- Prepared and distributed required learning materials.
- Utilized various learning resources and modalities in keeping up to date with any ongoing changes or requirements that need to be incorporated into the curriculum.
Physician Liaison
MedCentral Inc
Chicago, IL
05.2002 - 03.2003
- Scheduled surgeries with hospital/facilities for a busy ENT surgical practice.
- Ensured all scheduled procedures met government and private payers' guidelines.
- Balanced and managed daily account receivables.
- Compiled and audited physicians' super bills to assure proper codes and charges were indicated for professional billing and reimbursement.
Admitting /Business office Manager
Methodist Hospital
Chicago, IL
03.1996 - 05.2002
- Directly responsible for the daily operational oversight of 15 employee registration staff in the business office.
- Responsible for the assurance and quality management processes incorrect coding and proper billing of charges for services rendered during the order entry process.
- Assisted in follow-ups with government payers regarding outstanding accounts.
- Initiated and managed the implementation of the REVS program in the registration/physician billing/business office along with subsidiary nursing homes.
- Participated and provided critical support in the conversion from the SMS to Meditech hospital-wide system.
- Assisted in terminal billing of Medicare accounts.
- Managed troubleshooting process with overdue accounts.
Manager of Admitting and Business Office
University Hospital
Chicago, IL
09.1991 - 03.1996
- Directly responsible for the daily operations of the admitting and business office.
- Responsible for all inpatient and IOP programs within our Psychiatric Hospital.
- Responsible for the training of staff to assure proper protocols are followed when admitting a client and interacting with family along with following HIIPA guidelines.
Education
Master's - Business Administration
Richard Daley Community College
01.2009 - 01.2013
Bachelors Business - undefined
Phoenix University, school of psychology at Argosy University
01.2007 - 01.2009
Associates Business - undefined
Axia University
01.2005 - 01.2007
Skills
Online teaching
Individualized support
Classroom management
Lesson Planning
Group Instruction
Classroom presentations
Student records management
Performance assessment
Online learning tools
Class instruction
Adult Education
Technology-based curriculum
Accomplishments
- Revamping scheduling, communication framework to take the entire professional clinical and medical staff 35 to work remote.
- Aligning and assigning support staff to assure smooth operations with internal and external stakeholders.
- Collaborated with team supervisor to assure quality in all services being provided.
- Results was a success rate of 90%, one year and a half later we are still utilizing the system as we continue to make improvements.
Affiliations
American Psychology Association
Software
Canvas
EPIC
Microsoft
Timeline
Adjunct Professor
St. Augustine College
08.2015 - Current
Master's - Business Administration
Richard Daley Community College
01.2009 - 01.2013
Bachelors Business - undefined
Phoenix University, school of psychology at Argosy University
01.2007 - 01.2009
Supervisor of Administrative Operations
Amita / Presence Behavioral Health
09.2005 - Current
Associates Business - undefined
Axia University
01.2005 - 01.2007
Supervisor
Our Lady of the Resurrection Medical Center
04.2004 - 09.2005
Instructor
Computer Systems Institute
03.2003 - 03.2004
Academic Dermatology Skin Cancer Institute
01.2003 - 12.2004
Physician Liaison
MedCentral Inc
05.2002 - 03.2003
Admitting /Business office Manager
Methodist Hospital
03.1996 - 05.2002
Manager of Admitting and Business Office
University Hospital
09.1991 - 03.1996