Alan Salazar Garces
Stock/Customer Service
Lynwood,CA
Summary
Responsible, positive, and enthusiastic stocker with excellent blocking, facing and customer service skills coupled with four years of experience. Fast worker with attention to detail and completeness. Considered a team player and reliable employee. Smoothly locate and palletize stock in desired areas on the floor in a timely manner. Commonly known for interpersonal skills. Able to quickly process, transfer, and ship supplies. Completes efficient and well-organized stock replenishment. Driven and team-oriented with good sense of business and customer needs. Able to continuously work in fast-paced physically demanding tasks. Pursuing a role where hard work, team player, and dedication will be highly valued.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Stocker
Forever 21
South Gate, CA
08.2021 - Current
- Operated manual pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
- Took on customer service duties, to achieve top ratings in satisfaction surveys.
- Greeted customers and directed to requested products.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
- Have managed to finish processing tasks, leading to overall process being done 1-2 hours before clock-out time of current shift.
Food Service Handler
McDonald's
Lynwood, CA
05.2017 - 12.2020
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Learned other teammates' work tasks to train as backup.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Managed to build friendly relationships with customers, making them loyal customers, further increasing sales percentages overtime.
Education
Mathematics And Computer Science
East Los Angeles College
Monterey Park, CA 09.2017 - 07.2022
Skills
- Data Entry and Database Skills
- Motivated Team Player
- Customer Service
- Active Listening
- Friendly and Enthusiastic
- Proficient in Microsoft Office
- Stockroom Maintenance
- Strong Attention to Detail
- Product Tagging and Categorization
- Cash Register Operations
- Quick Learner
- Shipping Procedures
- Honesty and Integrity
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary
Timeline
Stocker
Forever 21
08.2021 - Current
Mathematics And Computer Science
East Los Angeles College
09.2017 - 07.2022
Food Service Handler
McDonald's
05.2017 - 12.2020