Summary
Work History
Education
Skills
Accomplishments
Timeline
pwb

Amanda Whaley

Hinesville ,GA

Summary

Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Focused Stocker considered a team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Enthusiastic [Job Title] willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Diligent [Job Title] organized in handling materials, counting stock and distributing items. Flexes smoothly between different back-end and customer-facing requirements. Learns quickly, manages time well and stays calm under pressure. Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships. Hardworking Grocery Stocker with proven customer service and merchandising abilities. Adept at labeling and arranging products. Offering [Number] years of experience to challenging new position. Talented and focused individual with over [Number] years of expertise loading and unloading merchandise and operating warehouse equipment. Looking for Order Filler position with top-notch organization. Hardworking [Job Title] with experience in delivering accurate inventory management in assorted environments. Facilitates productivity and prevents shortages through efficient receiving, processing and distribution of merchandise. Skilled in strategic inventory organization and tagging. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to [Number] pounds. Seasonal Stock Associate with positive and friendly customer retail store experience. Quickly processes transfers, shipments, damages, supplies, mistakes and overall organization of stock areas. Maintains stock and displays on retail floor. Participates in establishing and maintaining constructive staff member relations. Completes efficient and well-organized stock replenishment with appealing displays to drive sales. Smoothly locate and palletize desired stock to support timely floor stocking. Driven and team-oriented with good sense of business and customer needs. Responsible Stocker with excellent blocking, facing and customer service skills coupled with [Number] years of experience. Fast worker with attention to detail and completeness. Professional stockroom specialist prepared for this role. Strong organizational skills, efficiency in inventory management, and attention to detail. Known for exceptional teamwork and adaptability, ensuring smooth operations and results. Reliable in fast-paced environments, with focus on maintaining order and accuracy. Retail professional committed to maintaining optimal stock levels and ensuring well-organized store environment. Proven ability to support smooth retail operations with effective restocking and neat product displays. Recognized for teamwork and adaptability to changing needs, with strong focus on inventory management and time management. Knowledgeable [Desired Position] with strong background in maintaining efficient stock levels and organizing inventory. Successfully supported retail operations by ensuring timely restocking of shelves and neat presentation of products. Demonstrated reliability and attention to detail in stock management and collaboration with team members. Experienced with organizing and maintaining inventory in fast-paced retail environment. Utilizes effective stock management techniques to ensure product availability and store organization. Knowledge of teamwork and adaptability in responding to shifting store demands.

Work History

Stocker

Aafes
Fort Stewart
04 2025 - Current
  • I gelp unload the trucka as they come in and i stock shelves in a particular department
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
  • Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
  • Answered customer questions and provided detailed product information.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Aided in training new team members on best practices for stocking procedures and inventory management systems.
  • Assisted customers with special requests, enhancing their shopping experience at the store.
  • Greeted customers and directed to requested products.
  • Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Maintained effective team member communication.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
  • Facilitated smoother store openings by stocking necessary products before each shift.
  • Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
  • Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.

Cook

AAFES
Fort Stewart
09 2024 - 04 2025

I help prepare food helped clean up

  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Communicated closely with servers to fully understand special orders for customers.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Mentored junior cooks in refining culinary skills through hands-on guidance.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Collaborated with management team to develop new menu items.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.

Cashier

Dollar Tree
Hinesville GA
01 2024 - 10 2024
  • cashier and stocker
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Enhanced shopping experience, provided product information and location assistance.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Reduced processing errors by meticulously following transaction procedures.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Increased sales of promotional items by informing customers about current offers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.
  • Learned duties for various positions and provided backup at key times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked with floor team and managers to meet wide range of customer needs.

Cashier

7/11 Convenience Store
Watertown NY
07 2023 - 09 2023
  • helped run the register stocked helped prepare food
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Stocked, tagged and displayed merchandise as required.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Enhanced shopping experience, provided product information and location assistance.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Increased sales of promotional items by informing customers about current offers.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Reduced processing errors by meticulously following transaction procedures.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.
  • Learned duties for various positions and provided backup at key times.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Barista

Tim Hortons
Watertown NY
01 2021 - 05 2022
  • i hwlped prepae baked good ran the register and made drinks
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Controlled line and crowd with quick, efficient service.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Maintained regular and consistent attendance and punctuality.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Streamlined ordering process, reducing wait times and increasing customer satisfaction.
  • Cultivated positive and inviting caf�� atmosphere, encouraging repeat business and word-of-mouth referrals.
  • Led monthly coffee tasting events to educate customers on different coffee varieties and brewing methods, increasing sales of premium products.
  • Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
  • Implemented eco-friendly practices, significantly reducing waste and promoting sustainability within caf��.
  • Collaborated with local bakeries to offer selection of fresh pastries, complementing coffee menu and boosting overall sales.
  • Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
  • Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
  • Initiated customer feedback system to gather insights for continuous improvement of service and product offerings.
  • Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
  • Conducted regular quality control checks to uphold highest standards of food and beverage service.
  • Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
  • Elevated coffee quality and consistency using precise measurements and techniques for every order.
  • Enhanced social media presence with engaging content on coffee culture, attracting new customers to caf��.
  • Developed new employee onboarding program, accelerating training process and improving new hire performance.
  • Boosted team morale and efficiency with regular training sessions on new coffee preparation techniques.
  • Maintained clean and organized workspace, ensuring welcoming environment for customers.
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
  • Negotiated with suppliers for better pricing on high-quality beans, enhancing product quality while maintaining profit margins.
  • Created seasonal beverage menu, driving increased interest and sales during holiday periods.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Used POS system to accurately enter orders and process payments.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Promoted additional items with beverages, increasing store sales.

Key Holder Leader

Dollar General Store
Defiance OH
01 2020 - 04 2020
  • i helped rrun the register i did the manager duties paperwork truck and other duties

Cook

Clean eatz
Columbus Ohio
10 2017 - 07 2018
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Communicated closely with servers to fully understand special orders for customers.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Mentored junior cooks in refining culinary skills through hands-on guidance.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Collaborated with management team to develop new menu items.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Showcased excellent knife skills for precise cutting and preparation of various ingredients.
  • Coordinated with front of house to ensure smooth service during busy periods, enhancing customer dining experience.
  • Improved meal presentation with innovative plating techniques, enhancing overall customer satisfaction.

Cashier

Walgreens
Columbus Ohio
10 2019 - 04 2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport and fostered brand loyalty by offering personalized service.

Cleaner

Red wine and brew
North Olmsted Ohio
07 2016 - 12 2017
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Emptied trashcans and transported waste to collection areas.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
  • Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
  • Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
  • Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.
  • Collaborated with maintenance team to identify and resolve issues requiring repair, enhancing overall facility safety.
  • Implemented recycling program, significantly reducing waste and promoting environmental responsibility.
  • Maintained high standard of cleanliness in high-traffic areas, contributing to positive first impression for visitors.
  • Upheld cleanliness standards in kitchen and dining areas, ensuring compliance with health regulations.
  • Contributed to team efforts by training new staff on best practices in cleaning and maintenance.
  • Fostered safer work environment by promptly addressing spills and potential hazards.
  • Enhanced guest experience by maintaining pristine conditions in guest rooms and suites.
  • Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
  • Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
  • Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
  • Improved overall cleanliness and hygiene by using eco-friendly cleaning products and techniques.
  • Streamlined cleaning processes to increase efficiency without compromising on quality.
  • Ensured that all cleaning supplies were stocked and organized, minimizing downtime.
  • Supported event setups and teardowns, ensuring venues were returned to their original state promptly.
  • Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
  • Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
  • Reduced spread of illness by implementing rigorous disinfection practices for all high-touch surfaces.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Maintained floor cleaning and waxing equipment.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.

Kitchen manager

Lobster Pot
North Olmsted Ohio
03 2018 - 09 2019
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
  • Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
  • Implemented innovative menu items that reflected current culinary trends, increasing both customer interest and repeat business.
  • Fostered a collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Conducted regular performance evaluations for direct reports to help identify areas for improvement as well as recognizing successes and contributions.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Streamlined kitchen operations through regular equipment maintenance checks, minimizing downtime due to malfunctions or repairs.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Calculated prices of ingredients to monitor food costs and control expenses.
  • Developed creative daily specials using seasonal ingredients, incorporating fresh flavors into the menu rotation while minimizing costs associated with excess inventory stockpiling.
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
  • Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Designed and maintained menus to offer variety of high quality and consistency of dishes.
  • Checked and tested foods to verify quality and temperature.
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Initiated community outreach programs, including cooking classes and food donation drives, to enhance restaurant's local reputation.
  • Optimized food presentation and plating techniques, elevating overall dining experience.
  • Resolved conflicts within kitchen team promptly, maintaining positive and productive work environment.
  • Negotiated with suppliers to secure high-quality ingredients at cost-effective prices.
  • Conducted regular training sessions on food safety and allergen awareness, enhancing staff knowledge and customer trust.
  • Developed and maintained high standard of kitchen hygiene, ensuring compliance with health and safety regulations.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Maintained meticulous records of health inspections, consistently achieving high scores.
  • Coordinated with front-of-house staff to ensure seamless service delivery during peak hours.
  • Streamlined ordering process, minimizing errors and increasing kitchen productivity.
  • Utilized advanced culinary techniques to create visually appealing dishes that delighted guests while maintaining the highest of quality standards.
  • Continuously updated kitchen equipment and technology to improve cooking efficiency and food quality.
  • Enhanced kitchen efficiency by streamlining meal preparation processes.
  • Boosted team morale and performance through effective leadership and training programs.
  • Collaborated with management to develop strategies for increasing restaurant profitability.
  • Improved customer satisfaction with timely and accurate food delivery.
  • Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
  • Created diverse and appealing menu, catering to wide range of dietary preferences and allergies.
  • Implemented customer feedback system to gather insights and improve dining experience.
  • Managed scheduling and payroll for kitchen staff, ensuring optimal staffing levels during busy periods.
  • Reduced food waste significantly, carefully managing inventory and implementing sustainability practices.
  • Enhanced dining experience by introducing themed culinary events and specials.
  • Fostered culture of continuous improvement, encouraging staff to contribute ideas for operational enhancements.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Motivated staff to perform at peak efficiency and quality.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
  • Oversaw food preparation and monitored safety protocols.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Maximized quality assurance by completing frequent line checks.

Education

Highschool Diploma - General Education

Horizon science academy
06.2006

Skills

  • Product restocking
  • Shelving of products
  • Heavy lifting
  • Performance improvement
  • Cleaning procedures
  • Stocking and replenishing
  • Product and service sales
  • Equipment monitoring
  • Customer relationships
  • Safety processes and procedures
  • Money handling
  • Customer Response
  • Equipment operation
  • Exceptional time management skills
  • Pricing strategies
  • Retail merchandising
  • Retail materials management
  • Pallet arrangement
  • Merchandising
  • Inventory audits
  • Order fulfillment
  • Stock management
  • Shipping procedures understanding
  • Product picking
  • Production line operations
  • Warehousing functions
  • Forklift safety and operation
  • Inventory monitoring
  • Pick lists
  • Recordkeeping strengths
  • Shipping and receiving
  • Strategic planning
  • Staff Management
  • Key Performance Indicators
  • Policies and procedures
  • Improvement initiatives
  • Business Development
  • Creative merchandising
  • Schedule optimization
  • Verbal and written communication
  • Food safety measures
  • Taking orders
  • Verbal and written communication
  • Cleaning techniques
  • Recordkeeping
  • Operations and procedural knowledge
  • Customer interaction
  • Operational standards
  • Kitchen cook lines
  • Order accuracy
  • Food running
  • Banquet coordination
  • Menu presentation
  • Sales expertise
  • Hospitality service expertise
  • Cash Handling
  • High-volume dining
  • Dining area maintenance
  • Item promotion
  • Order delivery practices
  • Menu memorization
  • Bill computation
  • Food sales and promotion
  • Table setting knowledge
  • To-go order preparation
  • Food station setup
  • Daily specials memorization
  • Beverage preparation
  • Food spoilage prevention
  • Food preparation and safety
  • Ordering procedures
  • Front-of-house display creation
  • Point of sale operation
  • Guest seating arrangements
  • Safety and security
  • Stationary surveillance
  • Crisis intervention training
  • Conflict resolution techniques
  • File and records management
  • Electronic surveillance
  • Surveillance
  • Superior customer service
  • Risk analysis training
  • Investigation documentation
  • Emergency Management
  • Crime Prevention
  • Emergency Response
  • Relationship building and management
  • Punctuality
  • Superb surveillance skills
  • English fluency
  • Reporting skills
  • Interpreting procedures and instructions
  • Security camera monitoring
  • Work ethic
  • Keen observer
  • Security operations experience
  • Emergency awareness
  • Physical stamina
  • Legible report writing
  • Laundry
  • Chemical Handling
  • Sanitation Practices
  • Disinfection Practices
  • Bloodborne Pathogen training
  • Facilities maintenance
  • Chemical cleaners
  • Work orders
  • HAZMAT knowledge
  • Cultural Awareness
  • Data Entry
  • Multitasking Abilities
  • Training and Development
  • Attention to Detail
  • Organization and Time Management
  • Flexible and Adaptable
  • PPE Compliance
  • Critical Thinking
  • Teamwork and Collaboration
  • Planning and Coordination
  • Maintenance and Repair
  • Relationship building
  • Administrative tasks
  • Schedule and calendar management
  • Document control
  • Administrative support
  • Project support
  • Operations support
  • Product and service knowledge
  • Spreadsheet management
  • Mail handling
  • 60 WPM typing speed
  • Sorting and labeling
  • Accounting familiarity
  • Database Management
  • Deductions listing
  • Tax return preparation
  • Interpersonal strengths
  • Verbal/written communication
  • Tax law compliance
  • Financial statements expertise
  • Account Reconciliation
  • Filing system management
  • Relationship building
  • Bookkeeping
  • Payroll familiarity
  • Mathematical calculations
  • QuickBooks proficiency
  • Internal control development
  • Budgeting
  • Tax reporting
  • Tax code knowledge
  • Year-end tax provision proficiency
  • Liabilities mitigation
  • Local, state and federal tax returns
  • Efficient nature
  • Financial Management
  • Tax-related research
  • Information processing
  • Document preparation
  • IRS correspondence
  • Loading and unloading
  • Cost reduction
  • Assembly and production
  • Order picking and processing
  • Environmentally Controlled Storage
  • Lifting and sorting
  • Quantity calculations
  • Labeling and boxing
  • Warehouse environment safety
  • Purchase order verification
  • Written Communication
  • Decision-Making
  • Clerical Support
  • Excellent Communication
  • Good Telephone Etiquette
  • Analytical and Critical Thinking
  • Google Workspace
  • Active Listening
  • Dependable and Responsible
  • Dock loading
  • Staging protocols
  • Packaging equipment
  • Item evaluation
  • Workplace safety
  • Hazardous material safety
  • Stock replenishment
  • Excellent mathematical skills
  • OSHA regulations
  • Scanner operation
  • Loading schedule experience
  • Shipping Documentation
  • Merchandise carrying

Truck loading

  • Shrink wrapper use
  • Pallet jack safety
  • Material handling regulatory compliance
  • Product shipments
  • Warehouse machine operation
  • Inventory accuracy
  • Team training and development
  • Computerized load control
  • Merchandise flow
  • Interpersonal Communication
  • Problem-Solving
  • Self-Motivated
  • Teambuilding
  • MS Office
  • First Aid/CPR

Accomplishments

  • in past positions in borh restaurants i have been promoted to management
  • 8n past retail i have been pronoted to supervisor

Timeline

Stocker

Aafes
04 2025 - Current

Cook

AAFES
09 2024 - 04 2025

Cashier

Dollar Tree
01 2024 - 10 2024

Cashier

7/11 Convenience Store
07 2023 - 09 2023

Barista

Tim Hortons
01 2021 - 05 2022

Key Holder Leader

Dollar General Store
01 2020 - 04 2020

Cook

Clean eatz
10 2017 - 07 2018

Cashier

Walgreens
10 2019 - 04 2021

Cleaner

Red wine and brew
07 2016 - 12 2017

Kitchen manager

Lobster Pot
03 2018 - 09 2019

Highschool Diploma - General Education

Horizon science academy
Amanda Whaley