Camrbriee Knutson
Midvale,UT
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Looking to peruse my life long dream to become an extraordinary cosmetologist.
Overview
5
5
years of professional experience
Work History
Server, Trainer
Texas Roadhouse
Sandy, Utah
06.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Trained newly hired top talent to fill key positions and maximize productivity.
- Provided constructive feedback and positive reinforcement to keep trainees motivated.
- Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
- Implemented and facilitated successful training programs to increase employee engagement, retention and productivity.
Shift Manager, Catering Manager
Qudoba
Laramie, WY
03.2021 - 05.2023
- Coached, mentored and trained team members in order to improve their job performance.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Developed strategies to maximize customer satisfaction and increase sales in catering services.
- Maintained accurate records of orders and deliveries for catering services.
- Established relationships with vendors to secure competitive prices on supplies needed for catering projects.
- Coordinated delivery times with clients and ensured that all items ordered arrived on time.
- Managed inventory levels of food supplies required for upcoming catered events.
Manager
Tj's Pizza
Lyman, WY
07.2019 - 12.2022
- Established processes to ensure efficient workflow throughout the organization.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Trained employees on additional job positions to maintain coverage of roles.
Education
Cosmetology -
Collective Academy
Sandy, UT07-2024
Skills
- Motivated and ambitious
- Hair styling techniques
- Excellent customer service
- Cleanliness and sanitation
- Attention to Detail
- Braiding and weaving
- Team Collaboration
- Schedule Management
Timeline
Server, Trainer
Texas Roadhouse
06.2023 - Current
Shift Manager, Catering Manager
Qudoba
03.2021 - 05.2023
Manager
Tj's Pizza
07.2019 - 12.2022
Cosmetology -
Collective Academy
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