Devon Carroll
Summary
Experienced Bartender and Server proficient in delivering prompt service and personalized menu recommendations. Knowledgeable in POS operations, food safety, and sanitation regulations. Background includes security patrols, emergency response, and cash handling.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Server, Trainer
Kerbey Lane Cafe
Austin
11.2025 - Current
- Trained new servers on menu items and service standards, ensuring consistency in customer experience.
- Facilitated ongoing menu training sessions for staff, improving confidence and service skills.
- Provided support to servers during busy shifts, enhancing team efficiency and service quality.
- Demonstrated proper food handling and safety procedures to staff.
- Assisted in onboarding and orientation for new team members.
Bartender, server, Trainer
Cheddars Scratch Kitchen
Austin
10.2024 - 02.2026
- Provided excellent customer service to enhance guest satisfaction and retention.
- Engaged with guests, offering drink recommendations based on preferences.
- Mixed and served beverages to guests following company recipes.
- Assisted in training new bartenders on drink preparation and customer service.
- Maintained cleanliness and organization of the bar area for efficiency.
- Monitored inventory levels and communicated supply needs to management.
- Handled cash transactions accurately while processing guest payments efficiently.
Security Guard
Guardsmark
Peoria
05.2000 - 11.2022
- Monitored premises to ensure safety and security of all personnel.
- Conducted daily security patrols of assigned areas.
- Conducted regular patrols to detect and prevent unauthorized activities.
- Responded to alarms, emergencies, and disturbances.
- Responded promptly to alarms and emergency situations as required.
- Maintained accurate logs of daily activities and incidents for reporting purposes.
- Trained new security staff on protocols and emergency response procedures.
- AED/First Aid
- Ensured safe handling and storage of hazardous materials.
- Confined Space Rescue
Cage cashier
Par•a•dice Hotel Casino
Peoria
02.2003 - 08.2004
- Processed payments for chips, tokens, and cash transactions.
- Operated currency counting machines and validated cash deposits.
- Performed daily balancing activities including count-downs, verifications, and reconciliations.
- Verified customer identification to ensure compliance with gaming regulations.
- Monitored gaming funds and ensured compliance with regulations.
- Enforced casino policies while promoting a safe environment for guests.
- Assisted customers with inquiries and provided exceptional service.
- Trained new hires on cash handling procedures and customer service standards.
- Received large amounts of cash from customers for conversion into chips or tokens.
Education
GED
Peoria, IllinoisSkills
- Drink service
- Food safety
- Menu knowledge
- Cash handling
- Handle large cash deposits
- Counting chips
- Safety protocols
- Emergency response
- First aid training
- Staff training
- Problem solving
- Conflict resolution
- Customer service
Certification
- TABC #10776663 09/08/2025
- Food Handlers #L29-FH000039465596 09/15/2025
Timeline
Server, Trainer
Kerbey Lane Cafe
11.2025 - Current
Bartender, server, Trainer
Cheddars Scratch Kitchen
10.2024 - 02.2026
Cage cashier
Par•a•dice Hotel Casino
02.2003 - 08.2004
Security Guard
Guardsmark
05.2000 - 11.2022
GED