Cassandra Mino
Brooklyn,NY
Overview
3
3
years of professional experience
1
1
Certification
Work History
Esthetician
Rizos Beauty Salon
01.2023 - Current
- Sterilized equipment for patient treatments.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Fostered friendly, warm, and exceptional customer experience.
- Analyzed skin condition and made appropriate product recommendations.
Barista
Rosetta Bakery
07.2023 - 10.2023
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Used POS system to accurately enter orders and process payments.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained tidy and organized work area to comply with cleanliness standards.
Hair Salon Assistant
Rizos Beauty Salon
02.2021 - 01.2023
- Answered telephone calls to provide information and schedule new appointments.
- Assisted hairstylist with basic services such as shampooing ,conditioning and blow drying hair to maintain salon workflow efficiency.
- Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies and prepping work stations.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
Administrative Program Assistant
Trail Blazers Day Camp
06.2021 - 01.2022
- Assisted with planning and coordinating day-to-day and special program activities.
- Anticipated and prepared materials needed for the summer day camp that consisted of 60 groups.
- Assisted in program planning and creating activities for children.
- Created reports and rosters as requested.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Updated account information to maintain customer records.
- Handled high volume of emails.
- Followed up with customers about resolved issues to maintain high standards of customer service.
School Program Assistant
Trail Blazer Day Camp
07.2020 - 12.2020
- Promoted teaching efficiency by keeping supplies in stock and storage spaces well organized.
- Kept work and common areas neat and clean to maximize productivity and promote a professional workspace.
- Prepared and packed material kits for after-school activities for more than 14 cohort groups.
- Assisted with planning and coordinating day-to-day and special program activities.
Education
Esthetician
Christine Valmy International School For Esthetics, Skin Care & Makeup
New York, NY11.2022
High School Diploma -
Jacqueline Kennedy-Onassis High School
New York, NY06.2020
Skills
- Facial Treatments
- Skin Analysis/ Skin Care
- Data Entry
- Office Administration
- Customer Service
- Bilingual (English/Spanish)
Certification
- NY Licensed Esthetician - April 2023
- The Eminence Organic Skin care master class - March 2023
- Facial Rejuvenation Techniques by Medilight Academy-June 2023
- Radiofrequency Facials by Medilight Academy - Dec 2022
Timeline
Barista
Rosetta Bakery
07.2023 - 10.2023
Esthetician
Rizos Beauty Salon
01.2023 - Current
Administrative Program Assistant
Trail Blazers Day Camp
06.2021 - 01.2022
Hair Salon Assistant
Rizos Beauty Salon
02.2021 - 01.2023
School Program Assistant
Trail Blazer Day Camp
07.2020 - 12.2020
Esthetician
Christine Valmy International School For Esthetics, Skin Care & Makeup
High School Diploma -
Jacqueline Kennedy-Onassis High School