Lyna Truong
People Specialist
Kennesaw,Georgia
Summary
Talented People Specialist Manager driven to address policy implementation and change management with creative and innovative approach. Proactive and accomplished in hiring, developing and motivating employees. Successful at building rapport at all levels and resolving issues smoothly. Highly-qualified Human Resources leader specialized in driving company growth and productivity by sourcing best talent and establishing modern workforce policies. Key member of executive leadership team with outstanding record of operational improvement through workforce planning and development.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work History
People Specialist
Panera Bread
Kennesaw, GA
12.2020 - Current
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Acted as staff member advocate, encouraging and supporting Team Leads to identify and resolve conflicts.
Education
High School Diploma -
Ocoee High School
Ocoee, FLNo Degree -
Valencia College
Orlando, FL 08.2016 -
Skills
Staffing and recruiting professionalBenefits administrationHuman resources operationsEmployee relationsPerformance improvementsSchedule managementCustomer retentionSupervision and trainingProject Planning
Conflict Resolution
Accomplishments
- Drove hiring and training growth from 22 team members to 41 in a span of 2 weeks
- Employee productivity and retention increased profits and customer retention
- Increased Cafe Score from 46% to 80% based on guest reviews, average score within franchise is 52%
Timeline
People Specialist
Panera Bread
12.2020 - Current
No Degree -
Valencia College
08.2016 -
High School Diploma -
Ocoee High School