Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
IT Support SpecialistWork Type
Full TimeLocation Preference
On-SiteRemoteLocation: Augusta, GA
Open to relocation: No
Open To Work
TANIS LYNCH
Augusta,GA
Work Preference
Summary
IT Support Specialist with a keen eye for detail and a knack for solving complex technical issues across multiple operating systems, including Windows, Mac OS, and Linux. Adept at implementing robust IT security measures and troubleshooting network infrastructures, leveraging skills in TCP/IP, VPN, and VLAN to enhance system efficiency. Recognized for fostering a collaborative environment and continuously seeking innovative solutions to optimize technology support services.
Overview
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1
Language
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1
Degree
Work History
Security Professional
Starbucks Manufacturing Plant
- Current
- Safeguard facility integrity and respond to incidents, ensuring swift resolution and safety.
- Fostered a safe work environment by implementing security protocols, enhancing team morale and ensuring peace of mind for all employees.
- Orchestrated emergency response drills, improving team readiness and reducing response time by ensuring all staff were trained and informed.
- Coordinated with local law enforcement to enhance security measures, establishing a proactive approach to safety and community relations.
- Maintained accurate incident logs and security reports, ensuring compliance with corporate policies and facilitating timely reviews.
- Implemented advanced surveillance systems, significantly enhancing incident detection and response times, leading to a safer workplace environment.
- Partnered with management to develop comprehensive safety training programs, resulting in improved employee awareness and reduced incident rates.
Sales Associate
Gamestop
- Guided customers in selecting media, boosting sales and enhancing customer satisfaction.
- Assisted in training new hires, fostering a collaborative and efficient team environment.
- Maintained store organization, ensuring a seamless shopping experience for customers.
- Managed inventory efficiently, reducing stock discrepancies and improving product availability.
- Provided personalized product recommendations to customers, enhancing their shopping experience and fostering brand loyalty.
- Streamlined inventory management processes, ensuring timely restocking and reducing stock discrepancies.
- Assisted in training new staff, promoting a cohesive team environment and improving overall service quality.
- Maintained an organized sales floor, contributing to a welcoming atmosphere that boosted customer satisfaction.
- Engaged with customers to understand their preferences, creating a friendly shopping experience that encouraged repeat visits.
- Fostered a welcoming environment through active customer engagement, enhancing overall shopping experience and encouraging repeat visits.
Education
Computer Support Specialist - undefined
Augusta Technical College
Augusta, Georgia08-2026
Skills
- Troubleshooting, Windows, Mac OS, Linux, TCP/IP, Subnetting, VLAN, VPN, Infrastructure services, IT security
Certification
- Technical Support Fundamentals Google
- The Bits and Bytes of Computer Networking Google
- Operating Systems and You: Becoming a Power User Google
- System Administration and IT Infrastructure Services Google
- IT Security: Defense Against the Digital Dark Arts Google
- Google IT Support Specialization Google
LANGUAGES
English (Native)
Interests
Gaming, Technology Trends, Challenge Seeker
Timeline
Computer Support Specialist - undefined
Augusta Technical College
Sales Associate
Gamestop
Security Professional
Starbucks Manufacturing Plant
- Current
LINKS
LinkedIn: linkedin.com