Kristal Arteaga

• Trained and managed new employees on company policies, procedures, and best practices in distribution operations, ensuring seamless integration into the workforce.
• Collaborated with other departments to develop and implement process improvements for better coordination and smoother operations.
• Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
• Maintained a safe work environment, conducting regular safety training sessions for staff.
• Conducted regular audits to identify discrepancies in best practices, while implementing corrective measures as needed.
• Developed and implemented strategies to improve team productivity and efficiency.
• Determined staffing needs, developing schedules to staff all shifts.
• Take part in the First Responder Team to support inhouse incidents by evaluating and treating injuries on employees

• Developed and delivered comprehensive training programs for new hires, ensuring smooth onboarding process.

• Collaborated with subject matter experts to create engaging training materials, including presentations, manuals, and job aids

• Facilitated classroom-style training sessions for groups of up to 30 participants

• Utilized learning management systems (LMS) to track employee progress and evaluate the effectiveness of training initiatives

• Collaborated with managers to identify performance improvement opportunities that could be addressed through targeted training interventions

• Provided ongoing trainings and support to employees during their learning journey

• Led train-the-trainer sessions to equip internal trainers with the necessary skills to deliver effective instruction

• Developed lesson plans, instructional materials and written practice tests for AC,RE-D,LAYUP,BULK and Processing department training courses.

• Greeted and welcomed guests, providing a positive first impression of the company

• Managed a high volume of incoming calls, directing them to the appropriate departments or individuals

• Scheduled appointments and maintained an organized calendar of multiple staff members

• Provided administrative support to the HR department as needed, including data entry and filing

• Handled confidential information with utmost discretion while maintaining strict confidentiality protocols

• Trained new receptionists on office procedures, phone systems, and customer service best practices

• Ordered office supplies ensuring availability while managing costs within budget constraints

• Assisted HR department in organizing interviews by scheduling candidates' appointments

• Prepared meeting rooms prior to client visits ensuring they were clean, well-stocked, and properly set up

• Conducted online interviews for General Warehouse associates

• Conducted Drug screening test for new hires

• Provided new hires online emails for onboarding and E-verify