Roberto Camacho
Youngstown,OH
Summary
Hardworking Senior Trainer enthusiastic about teaching employees and developing new skillsets. Focused on maximizing employee performance, team productivity and quality assurance with effective training programs. Organized, well qualified and a proven leader ready to make hard decisions and counsel companies to long-term success.
Overview
18
18
years of professional experience
Work History
Lead - Sr Shift Training
Mom`s Meals A PurFoods Company
North Jackson, OH
2021.10 - Current
- Evaluated training needs to improve training quality.
- Developed and improved training courses to increase staff performance and overall training effectiveness.
- Coordinated training for new hires to impart information about company policies, requirements and performance strategies.
- Assessed staff performance and training effectiveness, capitalizing on opportunities to develop new training programs and improve existing courses.
- Developed and implemented lesson plans and teaching aids such as reference materials and videos.
- Oversaw day-to-day functions of training department.
- Implemented Buddy system used to help new employees adjusting to our culture, developing a more inclusive environment.
Team Lead
Mom's Meals, A PurFoods Company
North Jackson, OH
2020.11 - 2021.10
- Monitored team progress and enforced deadlines.
- Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
- Compiled and analyzed daily attendance to determine best approaches to improve production as well as performance, improving quality from a 93.8% average in 2020 to over 95.4% over the course of year 2021.
- Organized and prioritized incoming work orders, optimizing team workflows and resources to handle dynamic demands.
- Created and maintained production schedules based on employee productivity, company needs and seasonal plans.
- Developed open and professional relationships with team members delegating daily tasks, enabling more effective issue resolution. Also impacting employee retention for 1st shift, averaging roughly 70% by mid 2020 which was an improvement of the year prior as it was over 100%.
Trainer Lead
Mom's Meals, A Purfoods Company
North Jackson, OH
2020.02 - 2020.10
- Implemented learning material delivery via classroom presentations to new hires.
- Analyzed organization's training needs by interviewing management and staff members to be trained and by gaining basic familiarity with subject matter of training content.
- Administered a number of training programs to new hires at the NJF and the NJK.
- Managed new-hire training on topics such as GMP's standards and compliance requirements in English and Spanish.
- Evaluated students, courses and training efficacy every week and reported to senior managers.
Production Worker
Mom's Meals, A Purfoods Company
Austintown, North Jackson, OH
2018.07 - 2020.02
- Moved items between machines, conveyors and transport equipment based on current production needs.
- Used company tracking system to locate and pick merchandise to fulfill daily customer orders.
- Built and packaged products to comply with multiple work orders and deadlines.
- Completed production according to standardized procedures.
Bilingual Call Center Agent
VXI Global Solutions
Youngstown, OH
2015.08 - 2018.07
- Delivered bilingual fast, friendly and knowledgeable service for routine payments for ensurances and utilities
- Managed customer expectations by clarifying needs, identifying options and recommending the correct services and proper solutions.
- Maintained high-volume workload within fast-paced environment by assisting clients and consistently meeting performance expectations.
Production Associate/Assembler
Medtronic
Villalba, PR
2004.04 - 2015.05
- Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
- Used special tools such as microscopes and manufactoring processes to complete component assembly with minimal supervision, meeting project expectations.
- Interpreted prints, drawings and sketches.
- Met prescribed safety measures and procedures, including GMP's to help the manufacturing department meet our safety goals.
Education
High School Diploma -
Lysander Borrero Terry
Villalba, PR2003
Skills
- Leadership/Teamwork
- Staffing
- Communication
- Lean 5S
- Customer Driven
- Critical Thinking
- Hands on Learning
- Food Safety
- Bilingual
Languages
- Spanish - Expert
- English - Expert
Additional Information
- Authorized to work in the US for any employer
- Awards , Mom's Meals Champion Award
Timeline
Lead - Sr Shift Training
Mom`s Meals A PurFoods Company
2021.10 - Current
Team Lead
Mom's Meals, A PurFoods Company
2020.11 - 2021.10
Trainer Lead
Mom's Meals, A Purfoods Company
2020.02 - 2020.10
Production Worker
Mom's Meals, A Purfoods Company
2018.07 - 2020.02
Bilingual Call Center Agent
VXI Global Solutions
2015.08 - 2018.07
Production Associate/Assembler
Medtronic
2004.04 - 2015.05
High School Diploma -
Lysander Borrero Terry