Elijah Esquierdo
Union City,CA
Summary
Highly motivated and experienced Sales Associate with a extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Willing to always learn and increase experience and knowledge. Passionate about helping customers and delivering exceptional experiences with every interaction.
Overview
3
3
years of professional experience
Work History
Sales Associate
Audi Fremont
Fremont, CA
05.2019 - 12.2019
- Responsible for selling new and used vehicles to meet dealerships monthly sales numbers for gross profit, volume, and customer experience.
- Provided positive first impressions to welcome existing, new and potential customers. Made over 30 calls/cold calls along with emails daily.
- Held gross profit and was in top half of dealership every month. $13,000 gross profit on one deal in the month of June.
- Product specialist providing sales support helping other associates with sales process.
- Maintained relationships with service advisors, finance managers, and sales managers to deliver unrivaled customer experience.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Business Office Associate
CarMax
Fremont, CA
05.2018 - 05.2019
- Handling paperwork associated with vehicle sales and provided paperwork across all store departments.
- Take on administrative tasks that require handling of important paperwork sent to DMV along with titling and vehicle history.
- Required very strong written and verbal skills from speaking to financial institutions for vehicle payoffs, to working with multiple departments to ensure purchase and sale of vehicles runs smoothly.
- Auction Manager and became proficient at lead business office tasks.
- Sought out and engaged with customers to drive sales and service using suggestive selling.
- Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Cashier
Chick-fil-A
Fremont, CA
05.2017 - 05.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Bachelor of Arts - Economics
University of California, Santa Cruz
Santa Cruz, CA08.2024
Associate of Arts - Economics
Ohlone College
Fremont, CA08.2022
High School Diploma -
Newark Memorial High School
Newark, CA06.2018
Skills
- Sales Expertise
- Verbal and Written Communication
- Sales Trends
- Client Acquisition and retention
- People skills
- Goal setting and self-motivated
- Leadership experience
- Critical thinking and problem solving
- Constructive criticism
- Professionalism and strong work ethic
- Time management
Timeline
Sales Associate
Audi Fremont
05.2019 - 12.2019
Business Office Associate
CarMax
05.2018 - 05.2019
Cashier
Chick-fil-A
05.2017 - 05.2018
Bachelor of Arts - Economics
University of California, Santa Cruz
Associate of Arts - Economics
Ohlone College
High School Diploma -
Newark Memorial High School
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