Your Name
Summary
Detailed professional possessing creative mindset and extroverted personality with capacity to maximize productivity and optimize client satisfaction. Offering a 15 -year background in International business account management. Experience in delivering client-focused solutions under challenging situations and managing multiple projects simultaneously. Proven ability to work alone or as a team member to meet company objectives. Utilize Spanish speaking/writing abilities to expand business and sales productivity at an international level. Proven ability to effectively communicate and build relationships across cultures and all levels of management. Proficient in Microsoft Word, PowerPoint, Excel, Smartviews, Visual, and CubeIQ.
Overview
22
22
years of professional experience
Work History
International Business Manager
Jbt Corporation
Santa Ana, CA
06.2012 - Current
- Manage European and Latin American Distributor and Retailer Accounts generating $15M in sales; key accounts include distributorships/home improvement retailers: 50NRTH Germany, Brico Depot France, Leroy Merlin France and Greece, Home Retail Group UK, Walmart Mexico, Home Depot Mexico, Lowe's Mexico, Cencosud Argentina, Sodimac Chile
- Deliver business strategy and develop systems/procedures to improve operational quality and team efficiency by overseeing new SKU creation procedures, streamlining sample order processes, creating letter of credit processes, designing company’s International After-Sales Program, and collaborating with upper management and cross-functional towards operational needs for new Distribution Center in Netherlands which included customizing order entry procedures, designing invoice templates, and implementing inventory/sales reports for weekly distribution to International Business Unit
- Conduct weekly meetings to discuss new sales opportunities, pending tenders, order-related activities, and resolution to open issues
- Generate new business and client retention by leading trade show preparation; represent ShelterLogic at Spoga Gafa Garden Trade Fair in Cologne, Germany
- Deliver company presentations at distributor meetings held at HQ in Watertown, CT and Breese, IL facility
- Assist with distributor and retailer training programs consisting of business operation discussions and product builds
- Serve as liaison between China and USA manufacturing facilities; communicate effectively to ensure successful production and shipping of customer container orders
- In collaboration with Marketing Department, create and review marketing material including monthly SL International Newsletters sent to distributors to raise brand and product awareness
- Assist President and Director of European Operations with development of exclusive distributorship agreements
- Responsible for imports order entry process: Containerization, production of Proforma Invoice and supply of shipping documentation
Sales Account Executive
Aaa Of Southern California
Bakersfield, CA
08.2006 - 06.2012
- Managed National and International Distributor accounts; responsible for strengthening sales productivity by building customer rapport, providing project solutions, producing product/services presentations, and developing bi weekly/monthly promotions, email blasts and sample mailings; increased sales by an average of 12% each year
- Handled incoming end-user leads and worked with distributor to ensure all event needs were fulfilled accordingly Attended PPAI Vegas and PPPC Toronto distributor shows to raise awareness regarding latest product/service offerings and imprinting method innovations
- Generated large quantity quotes and approved price matching requests Worked with Purchasing, Art, Production, and Shipping Managers to execute final imprinted product as specified
- Worked with Product Development Team to evaluate product design, quality and function and future optimizations
- Trained new employees ( domestic and abroad) with order processes, pricing structures, and negotiation policies Enhanced client retention through successful pre and post production follow-ups
Sales Associate
Michael Kors
Troy, MI
05.2006 - 11.2006
- Committed to uphold company’s core values and objectives by actively meeting sales goals
- Assisted general manager in visual presentations to maximize sales and improve customer transactions
- Promoted events and exclusive benefits of The Body Shop’s Loyalty Program to increase brand awareness
- Increased sales by offering advice on purchases and promoting additional products
- Processed stock efficiently and shared responsibility for inventory control
- Trained new sales team associates in products, selling techniques and company procedures
Office Clerk, Dining Services
University Of Connecticut
City, STATE
10.2002 - 05.2006
- Oriented students and their parents of department’s nutritional guidelines, dining meal plans and pricing
- Supported financial assistant and area managers by verifying transactions and calculating charges and credits in students’ accounts
- Organized and helped distribute student paychecks during payroll periods
- Trained new student employees with customer service and navigation of software.
- Worked closely with 4 departments to type, edit and format memos with accurate and informative University Dining information
Education
MBA - Marketing
Post University
Waterbury, CT05.2022
Marketing Graduate Certificate - Marketing
Post University
Waterbury, CT12.2020
Bachelor of Arts - Spanish
University of Connecticut
Storrs, CT05.2006
Economics And International Studies Minor
Universidad De Granada
Granada, Spain2004
Skills
- Decision Making
- Account Oversight
- Focus and Follow-Through
- New account creation
- Trade requirements
- Database Management
- Business development and planning
- Relationship building and management
- Business process optimization
- Team Leadership
- Trade Show Coordination
- Sales analysis
Timeline
International Business Manager
Jbt Corporation
06.2012 - Current
Sales Account Executive
Aaa Of Southern California
08.2006 - 06.2012
Sales Associate
Michael Kors
05.2006 - 11.2006
Office Clerk, Dining Services
University Of Connecticut
10.2002 - 05.2006
MBA - Marketing
Post University
Marketing Graduate Certificate - Marketing
Post University
Bachelor of Arts - Spanish
University of Connecticut
Economics And International Studies Minor
Universidad De Granada