ANNA REVILLA

Branch Manager successful in managing highly effective loan officers with focus on service and retention. Persuasive communicator with proactive approach to resolving sales and customer service issues.

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• Directed daily operations, ensuring compliance with industry regulations and company policies.
• Managed loan processing workflows to enhance efficiency and reduce turnaround times.
• Trained and mentored staff on best practices in customer service and sales techniques.
• Implemented performance metrics to assess team effectiveness and identify improvement areas.
• Developed strategic marketing initiatives to expand customer base and increase brand visibility.
• Collaborated with senior management on budget planning and resource allocation strategies.
• Evaluated market trends to inform product offerings and align services with client needs.
• Guided clients through mortgage application process, ensuring compliance with regulatory requirements and company policies.
  Cultivated relationships with real estate agents and referral partners to generate leads and expand client base.
  Analyzed credit reports and financial statements to assess borrower eligibility for various loan products.
  Developed customized mortgage solutions based on individual client needs and financial situations.

• Guided clients through mortgage application process, ensuring compliance with regulatory requirements and company policies.
• Cultivated relationships with real estate agents and referral partners to generate leads and expand client base.
• Analyzed credit reports and financial statements to assess borrower eligibility for various loan products.
• Developed customized mortgage solutions based on individual client needs and financial situations.

• Guided clients through mortgage application process, ensuring compliance with regulatory requirements and company policies.
• Cultivated relationships with real estate agents and referral partners to generate leads and expand client base.
• Analyzed credit reports and financial statements to assess borrower eligibility for various loan products.
• Developed customized mortgage solutions based on individual client needs and financial situations.

• Guided clients through mortgage application process, ensuring compliance with regulatory requirements and company policies.
• Analyzed credit reports and financial statements to assess borrower eligibility for various loan products.
• Cultivated relationships with real estate agents and referral partners to generate leads and expand client base.
• Developed customized mortgage solutions based on individual client needs and financial situations.