Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dhiraj Tinani

Salesforce Developer / Admin
Chicago,IL

Summary

  • Detail-focused Salesforce Developer with 6-year background working with LWC, Aura and Integration experience. Explains complex technical details in simplified terms, advising clients on relevant resources to achieve individual goals.
  • Extensive experience with the Salesforce.com development life cycle, application design patterns, integrationpatterns and deployment planning.
  • Experience in SFDC Development implementing the APEX Classes, APEX Triggers, Visual Force pages, S - Controls, Force.com IDE, Eclipse with SOQL, SOSL and Plug-ins
  • In-depth experience in CRM business processes like Forecasting, Campaign Management, Lead Management, Pipeline Management, Order Management, Account Management, and Case Management.
  • Used Email to case, Web to Case features and created a community where the customers can create, update and manage their cases.
  • Experience working in Agile methodology, Scrum methodology, Waterfall model and Test-driven development.
  • Created test scenarios on Sandbox and productionenvironment and migrated code to deployment upon successful testing.
  • Created customized UI as per the client and application requirements using Visualforce and LWC
  • Review/Adjust/Write Apex and Visual Force page builds to ensure we keep code coverage at a high percentage as well as meet business needs.
  • Expertise in creating different email templates and inbound emails using Visualforce for the clients and customers.
  • Working with different aspects of Web Services (XML, WSDL, SOAP, REST).
  • Experience in Creating page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail.
  • Created lookup and master-detail relationships on the objects and created junction objects and various advanced fields like Pick-list, Field Dependencies, Custom Formula, Approval Process, Sharing rules for automatedalerts, field updates and Email generation.
  • Implemented Security and Sharing rules at Object Field and Record levels for different users in the organization
  • Excellent communication and inter- personal skills, accustomed to work in both large and small team environments. A team player with strong ethic, a positive attitude and ability to make the best use of individual resources.
  • Developed Lightning Component Framework and also built Lightning component using aura framework.
  • Built reusable UI/UX components with lightning component framework.
  • Capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

Salesforce Lightning Developer

First Alert
Chicago, Illinois
05.2020 - Current
  • Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com.
  • Developed Lightning Component Framework and also built Lightning component using aura framework.
  • Knowledge on Salesforce Lightning Process Builder, Lightning UI/UX, app builder and creating Visual Workflows, salesforce support communities and Chatter groups
  • Expertise in advanced APEX/Visualforce development, including high volume data processing, managed packages and metadata API.
  • Involved in creating and customizing Email template and configuring them to the email alert within the workflow rule for a standard/custom object.
  • Migrated data from Aura components to LWC in order to improve efficiency by following web standards, shadow DOM, custom elements and ECMA script
  • Created Workflow rules, Validation rules, configuration and defined related tasks, time triggered tasks and email alerts as per the business logic
  • Created custom reports to track cases to be available to different levels in the organization based on profiles.
  • Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visualforce pages as user Interface.
  • Used Organization security, Network security to ensure user could login only through office servers and Session security to ensure users have access only in their working hours.
  • Involved in migrating data into Salesforce application using Apex Data Loader through CSV files. Installed and Configured Apex Data Loader.
  • Deployed Apex using Force.com IDE, Force.com Migration tool and Web services API.
  • Used Sandbox for testing. created, managed packages and migrated them between Sandboxes and Production environments for final implementation
  • Experienced in Object Oriented Analysis and Design and Object-Oriented Programming and Design Patterns under MVC (Model View Controller) Architecture.
  • Worked in Agile methodology and completed tasks and stories on time before the due to the meet the project deadline.

Salesforce Administrator

William Scotsman
San Francisco, CA
01.2019 - 04.2020
  • Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing.
  • Identify gaps between business needs and standard application functionality, design and document solutions that fill the gaps.
  • Create Lightning Components from Scratch and server-side controllers to meet the business requirements with migrating the standard and custom objects to lightning experience.
  • Written Triggers on order to process incoming service e-mail requests from customers to automatically create new case records.
  • Developed various Custom Objects, Components, Controllers, Custom Reports, Custom Tabs and Validation rules
  • Developed Visualforce pages to pre-populate certain fields and embedded it in the application.
  • Created various Reports (Summary reports, Matrix reports, Pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as sales tool and configured various reports.
  • Integrated Salesforce.com with an external application using SOAP, REST based web services.
  • Used REST API for implementing Web Service Definition Language(WSDL) in the application for access to data from external systems and web sites.
  • Involved in code migration to different sandbox's by using the ANT tool.
  • Developed User Interface using Apex controllers, Visual Force and Force.com IDE
  • Implemented partner and community portals according to the business.

Salesforce Developer

Hexaware Technologies
India
06.2016 - 09.2017
  • Created user groups and configure workflows and assignment rules to enable proper routing of leads to the marketing members.
  • Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response rules for automating business logic.
  • Configured profiles and administrative permissions to grant/deny users access to platform features.
  • Created customized dashboards for the case team members to keep track of cases assigned to them and share insight across the company
  • Created lookup and master-detail relationships on the objects and created junction objects and various advanced fields like Pick-list, Field Dependencies, Custom Formula, Approval Process, Sharing rules for automated alerts, field updates and Email generation.
  • Exposure to Apptus CPQ and developed POC's in Apptus CPQ.
  • Provided demo to business user before deployment to production environment.
  • Developed workflows and

Software Quality Analyst

Quikr.com
Software Quality Assurance, Banglore, Inida
06.2012 - 05.2016
  • Involved in functional testing, Regression testing and user acceptance testing.
  • Perform user interface automation using Appium desktop/client to perform regression cycles on newly released android and iOS application
  • Created test cases, defined test steps and acceptance criteria using Test-Rail.
  • Executed test scripts and managed defects process in JIRA.
  • Attended bug triage meetings with development team and product team
  • Strong knowledge of web service testing using SOAP and REST service
  • Constantly verified requirement traceability metrics to determine if each functional requirement is taken care of and executed.
  • Used JIRA to report defects and track them throughout the defect life cycle
  • Review and moderate Applause user testing for accuracy and approval in bug reporting in the UTEST testing community.
  • Involved in Agile Environment, attended stand up Meetings and retrospections sessions.

Education

Masters in Information Technology

Webster University
St Louis, MO
08.2016 - 03.2018

Bachelors in Business Management

MS University
India
03.2010 - 03.2012

Skills

    Salesforcecom - Visualforce, SOQL, SOSL, Salesforce Lightning, Workflows, Approvals, Email Templates, Formulas, Validation Rules, Workflow Rules, Schedule, Web Services (SOAP, REST), Apex Classes, Apex Triggers, Apex Custom Controllers and Extensions, S-Controls, Ajax toolkit,

SFDC Tool - Data Loader, Excel Connector, Apex Explorer, REST API, Forcecom Platform, Forcecom Explorer, Forcecom IDE (Eclipse), Apttus CPQ, Metadata API

Platforms - Windows, Linux, MacOS

Programming Languages - C, Java, JavaScript, SQL, HTML, XML, CSS, JSP

Timeline

Salesforce Lightning Developer

First Alert
05.2020 - Current

Salesforce Administrator

William Scotsman
01.2019 - 04.2020

Masters in Information Technology

Webster University
08.2016 - 03.2018

Salesforce Developer

Hexaware Technologies
06.2016 - 09.2017

Software Quality Analyst

Quikr.com
06.2012 - 05.2016

Bachelors in Business Management

MS University
03.2010 - 03.2012
Dhiraj TinaniSalesforce Developer / Admin