Dhiraj Tinani
Salesforce Developer / Admin
Chicago,IL
Summary
- Detail-focused Salesforce Developer with 6-year background working with LWC, Aura and Integration experience. Explains complex technical details in simplified terms, advising clients on relevant resources to achieve individual goals.
- Extensive experience with the Salesforce.com development life cycle, application design patterns, integrationpatterns and deployment planning.
- Experience in SFDC Development implementing the APEX Classes, APEX Triggers, Visual Force pages, S - Controls, Force.com IDE, Eclipse with SOQL, SOSL and Plug-ins
- In-depth experience in CRM business processes like Forecasting, Campaign Management, Lead Management, Pipeline Management, Order Management, Account Management, and Case Management.
- Used Email to case, Web to Case features and created a community where the customers can create, update and manage their cases.
- Experience working in Agile methodology, Scrum methodology, Waterfall model and Test-driven development.
- Created test scenarios on Sandbox and productionenvironment and migrated code to deployment upon successful testing.
- Created customized UI as per the client and application requirements using Visualforce and LWC
- Review/Adjust/Write Apex and Visual Force page builds to ensure we keep code coverage at a high percentage as well as meet business needs.
- Expertise in creating different email templates and inbound emails using Visualforce for the clients and customers.
- Working with different aspects of Web Services (XML, WSDL, SOAP, REST).
- Experience in Creating page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail.
- Created lookup and master-detail relationships on the objects and created junction objects and various advanced fields like Pick-list, Field Dependencies, Custom Formula, Approval Process, Sharing rules for automatedalerts, field updates and Email generation.
- Implemented Security and Sharing rules at Object Field and Record levels for different users in the organization
- Excellent communication and inter- personal skills, accustomed to work in both large and small team environments. A team player with strong ethic, a positive attitude and ability to make the best use of individual resources.
- Developed Lightning Component Framework and also built Lightning component using aura framework.
- Built reusable UI/UX components with lightning component framework.
- Capable of rapidly learning new technologies and processes, and successfully applying them to projects and operations.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Salesforce Lightning Developer
First Alert
Chicago, Illinois
05.2020 - Current
- Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com.
- Developed Lightning Component Framework and also built Lightning component using aura framework.
- Knowledge on Salesforce Lightning Process Builder, Lightning UI/UX, app builder and creating Visual Workflows, salesforce support communities and Chatter groups
- Expertise in advanced APEX/Visualforce development, including high volume data processing, managed packages and metadata API.
- Involved in creating and customizing Email template and configuring them to the email alert within the workflow rule for a standard/custom object.
- Migrated data from Aura components to LWC in order to improve efficiency by following web standards, shadow DOM, custom elements and ECMA script
- Created Workflow rules, Validation rules, configuration and defined related tasks, time triggered tasks and email alerts as per the business logic
- Created custom reports to track cases to be available to different levels in the organization based on profiles.
- Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visualforce pages as user Interface.
- Used Organization security, Network security to ensure user could login only through office servers and Session security to ensure users have access only in their working hours.
- Involved in migrating data into Salesforce application using Apex Data Loader through CSV files. Installed and Configured Apex Data Loader.
- Deployed Apex using Force.com IDE, Force.com Migration tool and Web services API.
- Used Sandbox for testing. created, managed packages and migrated them between Sandboxes and Production environments for final implementation
- Experienced in Object Oriented Analysis and Design and Object-Oriented Programming and Design Patterns under MVC (Model View Controller) Architecture.
- Worked in Agile methodology and completed tasks and stories on time before the due to the meet the project deadline.
Salesforce Administrator
William Scotsman
San Francisco, CA
01.2019 - 04.2020
- Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing.
- Identify gaps between business needs and standard application functionality, design and document solutions that fill the gaps.
- Create Lightning Components from Scratch and server-side controllers to meet the business requirements with migrating the standard and custom objects to lightning experience.
- Written Triggers on order to process incoming service e-mail requests from customers to automatically create new case records.
- Developed various Custom Objects, Components, Controllers, Custom Reports, Custom Tabs and Validation rules
- Developed Visualforce pages to pre-populate certain fields and embedded it in the application.
- Created various Reports (Summary reports, Matrix reports, Pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as sales tool and configured various reports.
- Integrated Salesforce.com with an external application using SOAP, REST based web services.
- Used REST API for implementing Web Service Definition Language(WSDL) in the application for access to data from external systems and web sites.
- Involved in code migration to different sandbox's by using the ANT tool.
- Developed User Interface using Apex controllers, Visual Force and Force.com IDE
- Implemented partner and community portals according to the business.
Salesforce Developer
Hexaware Technologies
India
06.2016 - 09.2017
- Created user groups and configure workflows and assignment rules to enable proper routing of leads to the marketing members.
- Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-Response rules for automating business logic.
- Configured profiles and administrative permissions to grant/deny users access to platform features.
- Created customized dashboards for the case team members to keep track of cases assigned to them and share insight across the company
- Created lookup and master-detail relationships on the objects and created junction objects and various advanced fields like Pick-list, Field Dependencies, Custom Formula, Approval Process, Sharing rules for automated alerts, field updates and Email generation.
- Exposure to Apptus CPQ and developed POC's in Apptus CPQ.
- Provided demo to business user before deployment to production environment.
- Developed workflows and
Software Quality Analyst
Quikr.com
Software Quality Assurance, Banglore, Inida
06.2012 - 05.2016
- Involved in functional testing, Regression testing and user acceptance testing.
- Perform user interface automation using Appium desktop/client to perform regression cycles on newly released android and iOS application
- Created test cases, defined test steps and acceptance criteria using Test-Rail.
- Executed test scripts and managed defects process in JIRA.
- Attended bug triage meetings with development team and product team
- Strong knowledge of web service testing using SOAP and REST service
- Constantly verified requirement traceability metrics to determine if each functional requirement is taken care of and executed.
- Used JIRA to report defects and track them throughout the defect life cycle
- Review and moderate Applause user testing for accuracy and approval in bug reporting in the UTEST testing community.
- Involved in Agile Environment, attended stand up Meetings and retrospections sessions.
Education
Masters in Information Technology
Webster University
St Louis, MO 08.2016 - 03.2018
Bachelors in Business Management
MS University
India 03.2010 - 03.2012
Skills
Salesforcecom - Visualforce, SOQL, SOSL, Salesforce Lightning, Workflows, Approvals, Email Templates, Formulas, Validation Rules, Workflow Rules, Schedule, Web Services (SOAP, REST), Apex Classes, Apex Triggers, Apex Custom Controllers and Extensions, S-Controls, Ajax toolkit,
SFDC Tool - Data Loader, Excel Connector, Apex Explorer, REST API, Forcecom Platform, Forcecom Explorer, Forcecom IDE (Eclipse), Apttus CPQ, Metadata API
Platforms - Windows, Linux, MacOS
Programming Languages - C, Java, JavaScript, SQL, HTML, XML, CSS, JSP
Timeline
Salesforce Lightning Developer
First Alert
05.2020 - Current
Salesforce Administrator
William Scotsman
01.2019 - 04.2020
Masters in Information Technology
Webster University
08.2016 - 03.2018
Salesforce Developer
Hexaware Technologies
06.2016 - 09.2017
Software Quality Analyst
Quikr.com
06.2012 - 05.2016
Bachelors in Business Management
MS University
03.2010 - 03.2012