April Mowatt
Atlanta,US
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
Work History
Bartender
Sincerely Yves Mobile Bar Service
- Create customized menu based on theme and color scheme of event
- Provide Bar Set up upon request
- Maintain cleanliness of bar area
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws
- Clean glasses, utensils, and bar equipment.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
Property and Casualty Claims Adjuster
State Farm
09.2019 - Current
- Investigate and assess damage to property and create or review property damage estimates
- Prepare report of findings of investigation
- Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review
- Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
- Participated in continuing education courses to stay current on relevant laws and regulations within the industry.
Account Manager
First Data
04.2016 - 01.2019
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
42A Human Resources Specialist
United States Military
08.2010 - 09.2016
- Evaluated existing HR procedures and implemented improvements for increased efficiency in daily operations.
- Handled sensitive employee relations matters discreetly and professionally, maintaining trust while resolving conflicts effectively.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Collaborated with managers to identify and address employee relations issues.
Education
Data Analytics Certification - Data Analytics
Merit America
Atlanta, GAAssociate of Science - Criminal Justice
AIU Online
Atlanta, GA05.2026
Skills
- Strong multitasking
- Customer Service
- Highly reliable
- Data Entry
- Computer Skills
- Office Administration
- Crisis Management
- Disaster Response
Timeline
Property and Casualty Claims Adjuster
State Farm
09.2019 - Current
Account Manager
First Data
04.2016 - 01.2019
42A Human Resources Specialist
United States Military
08.2010 - 09.2016
Bartender
Sincerely Yves Mobile Bar Service
Data Analytics Certification - Data Analytics
Merit America
Associate of Science - Criminal Justice
AIU Online
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