Summary
Overview
Work History
Education
Skills
Timeline
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Arecia Counts

Jacksonville,FL

Summary

Adept at enhancing warehouse efficiency and customer satisfaction, my tenure at Amazon as an Order Fulfillment Associate saw me revolutionize order processing with advanced picking techniques and robust customer service skills. Mastering warehouse technology and shipping procedures, I significantly improved order accuracy and turnaround, fostering positive customer relationships and operational excellence.

Overview

7
7
years of professional experience

Work History

Order Fulfillment Associate

Amazon
Jacksonville, FL
10.2017 - Current
  • Communicate with customer services representatives via email or phone for the purpose of order tracking, assisting with questions or concerns regarding merchandise.
  • Scan high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
  • Streamline order fulfillment processes by implementing efficient picking and packing techniques.
  • Develop strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.

Education

Lighthouse Christian Academy
2007

Skills

  • Shipping procedures
  • Warehouse Operations
  • Packing expertise
  • Order Picking
  • Quality Control
  • Product Inspections
  • Hand-Eye Coordination
  • Time Management
  • Customer Service
  • Excellent Communication
  • Customer Relationships

Timeline

Order Fulfillment Associate

Amazon
10.2017 - Current

Lighthouse Christian Academy
Arecia Counts