Summary
Work History
Education
Skills
Timeline
Intern

Matthew Kraus

Imperial,MO

Summary

Organized and hardworker driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care.

Work History

Busser

McAlister's Deli
Arnold, MO
2015 - 2015
  • Improved customer satisfaction rates by resolving service issues in a timely manner.
  • Perform work efficiently and quickly to ensure smooth and timely service to all customers.
  • Successfully complete all projects within timeframe guidelines.
  • Built strong customer loyalty by offering top-tier customer service.

Banquets

Lemp Mansion
St. Louis, MO
2017 - 2018
  • Removed furniture after the event and returned chairs and tables to correct storage locations.
  • Brought in new supplies and linen to prepare for future events.
  • Performed station tasks throughout the function, including removing trash, stocking supplies and organizing materials.
  • Pitched in extra hours and tasks during times of unexpected high volume to maximize efficiency.
  • Perform work efficiently and quickly to ensure smooth and timely service to all customers.
  • Developed excellent relationships with managers and fellow team members to ensure success.
  • Recognized numerous times by supervisors for tireless work ethic and positive attitude.
  • Improved customer satisfaction rates by resolving service issues in a timely manner.

Education

High School Diploma - undefined

Seckman Sr. High School
Imperial, MO
2016

Skills

  • Strong and motivated team player
  • Self-directed
  • Interpersonal communication
  • People and goal oriented
  • Positive and friendly
  • Active listening skills
  • Excellent work ethic
  • Quick learner

Timeline

Busser

McAlister's Deli
2015 - 2015

Banquets

Lemp Mansion
2017 - 2018

High School Diploma - undefined

Seckman Sr. High School

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Matthew Kraus