BRYAN CUNNINGHAM
Hilton,NY
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
25
25
years of professional experience
Work History
Licensed Mortgage Loan Originator
ANNIEMAC HOME MORTGAGE
05.2023 - Current
- Primarily responsible for helping clients realize and meet their financial goals by responsibly advising them throughout mortgage loan process, from application to closing.
- Streamlined mortgage loan processing for quicker approvals through effective communication with underwriters, borrowers, and real estate agents.
- Reviewed complex financial documents to accurately determine borrower eligibility for mortgage loans, minimizing default risks.
- Maintained a comprehensive understanding of various mortgage products offered including conventional, FHA, VA, USDA loans as well as refinance options.
Licensed Mortgage Loan Originator
HAUS Capital
10.2022 - 05.2023
- Primarily responsible for helping clients realize and meet their financial goals by responsibly advising them throughout mortgage loan process, from application to closing.
Group Car Sales Manager
ENTERPRISE HOLDINGS
11.2006 - 08.2022
- Managed $10M annual retail revenue and supported over 45 team members
- Delivered more than 2400 units annually, and over 1000 annual wholesale transactions with over $1.9M in vendor spend
- Identified, recruited, and coached team of Sales Associates and Managers
- Surpassed company and regional sales growth metrics for 7 consecutive years, increasing retail sales by 150% and driving per unit gross revenue to over $4.2K/unit, while maintaining division-leading cost structure
- Growth in consumer line by leveraging corporate industry relations to produce annual lead growth exceeding 15%
- Federal Credit Unions Insurance Claims Management Medical / Student Transport Providers Recruited and trained multiple Gold and Silver Award winning Sales Consultants and several Operations Managers/Business Development leaders receiving Exceptional Achievement Awards
- Sales and marketing team produced 9 Exceptional Achievement Awards, including 4 Dealership Awards and 2 Group Level Awards
- Spearheaded lead generation plan, growing referred customers across group by 1000 leads per month
- Top 5 in rental customer lead generation across US Car Sales division
- Created memorable sales experiences for customers, achieving remarkable results in multiple fiscal years, including score of 91, in FY21.
Area Car Sales Manager
ENTERPRISE HOLDINGS
04.2004 - 11.2006
- Oversaw 6 Sales Consultants and 2 Managers with an annual sales volume exceeding 750 cars sold
- Grew referred local credit union business and accomplished exceptional customer service and retention results
- Transformed struggling sales center and cultivated salespeople, boosting profits by 600% on a per unit basis by fiscal year-end and doubled revenue over the prior year
- Produced 3 Silver Award-winning Account Executives (AEs), with all salespeople delivering over 10 units per month in the second year
- Won Branch Exceptional Achievement Award, finishing #7 dealership in the US out of 155, achieving 93% customer satisfaction scores and reaching high growth/profitable sales numbers
- Championed Upstate NY team to become the #1 overall group in the US, accomplishing 100% employee retention, 93% customer SAT score, and roughly 25% sales growth YOY.
Account Executive/Senior Account Executive
ENTERPRISE HOLDINGS
03.2002 - 04.2004
- Drove entire sales to funnel, including lead generation, customer contact, appointment scheduling, fact-finding, sales presentations, contracting, and post-sales follow-up
- Trained new AEs on phone sales processed and led sales team at all off-site sales events
- Exceeded annual sales goals
- Received Silver Award and Account Executive of the Year twice
- Over 350 sales without returned vehicle and branch leading service scores
- Served as top AE in lead efficiency, resulting in prospect close ratio of 14% as compared with group average of 9% during same period
- Developed dealership service follow-up plan, ensuring high satisfaction and repeat customer lead generation.
Branch Manager/Assistant Branch Manager
ENTERPRISE HOLDINGS
06.1999 - 03.2002
- Directed several teams with focus on training, coaching, business development, revenue growth, and rental fleet management exceeding 200 vehicles
- Attained 25% fleet growth within 90 days, while accomplishing new branch high of $202/unit operating profit
- Led several area branches in reaching high service scores, accomplishing 7-point increase during tenure from 81% to 88%
- Coached multiple management trainees and management assistants to top matrix performances and eventual management promotions.
Education
Bachelor of Science in Business Administration, Management -
SUNY COLLEGE At BROCKPORT
Brockport, NYSkills
- Leadership
- Consultative B2B & B2C Sales
- Inter-personal Skills
- Business development
- Financial / Insurance Product Sales
- Digital marketing
- SalesForce CRM
- Comparative Market Analysis
- Websites, Portfolios, Profiles
- Credit Analysis Proficiency
- Real Estate Market Awareness
- Regulatory Compliance Knowledge
- Networking capabilities
- Documentation Management
- Risk Assessment Competence
- Financial Analysis Abilities
- Loan Processing Familiarity
- Underwriting Principles Understanding
- Strong sales skills
- Goal-Oriented
- Document Review
- Licensed Mortgage Loan Originator
- Sales Development
- Relationship selling
- Negotiation Tactics
- Sales Forecasting
- Scheduling oversight
- Customer Service
- Problem-Solving
- Time Management
- Reliability
Additional Information
Initiated new onboarding plan to recruit and lead high-performing sales teams, delivering 100% employee retention in two fiscal years.
Licensesmemberships
- NMLS Licensed Mortgage Loan Originator
- Diversity Team Member (2 Years)
- Diversity and Inclusion Training
- Upstate NY Mentor Program
Timeline
Licensed Mortgage Loan Originator
ANNIEMAC HOME MORTGAGE
05.2023 - Current
Licensed Mortgage Loan Originator
HAUS Capital
10.2022 - 05.2023
Group Car Sales Manager
ENTERPRISE HOLDINGS
11.2006 - 08.2022
Area Car Sales Manager
ENTERPRISE HOLDINGS
04.2004 - 11.2006
Account Executive/Senior Account Executive
ENTERPRISE HOLDINGS
03.2002 - 04.2004
Branch Manager/Assistant Branch Manager
ENTERPRISE HOLDINGS
06.1999 - 03.2002
Bachelor of Science in Business Administration, Management -
SUNY COLLEGE At BROCKPORT
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