Chris Mamone

• Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
• Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
• Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
• Developed extensive network of referral partners to source new mortgage loan opportunities.

• Managed a team of 8 loan officers
• Managed team production of new business
• Enhanced profitability by collaborating with processors and underwriters to review and resolve application issues, resulting in higher closings
• Held monthly coaching sessions with loan officers
• Participated in leadership training courses
• Shift team focus towards purchase business
• Helped implement blend point of sale software
• Created relationships with local title and real estate professionals
• Grew internal referral network with other bank departments
• Taught new construction seminar at New Hampshire Home show

Self Generated Business Loan Officer

Consumer Direct Loan Officer working company provided leads

• 2020 YTD Volume of 176 loans and $47,996,068 million closed.
• 2019 YTD Volume of 128 loans and $33,216,301 million closed.
• Featured in Scotsman Guide of Top Originators in the United States 2019 and 2020.
• Managed a pipeline of 15 to 30 loans every month
• Remote work environment experience
• Licensed in 20 states across the country
• Develop and maintain a productive network of relationship-based referral sources
• Coach realtor partners through accountability and business development strategies
• Analyze consumer financial scenarios and present qualified loan options
• Manage all parties to the real estate transaction with a sense of urgency and transparent communication.
• Maintain focus in a deadline-driven environment with integrity, efficiency, and ambition
• Collaborate with management to achieve sales goals and increase profitability