Westlaw
Tylandra Callands
Part-Time Law Student
Silverdale,WA
Summary
Driven student leveraging studies in Law seeks real-world experience as Litigation Paralegal. Offers strong interpersonal and task prioritization skills.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
Work History
Loan Document Specialist
Wells Fargo
Dallas, TX
01.2021 - 05.2021
- Provided support for document controls and worked with contract documents.
- Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
- Coordinated document exchange between departments, contractors, suppliers and customers.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
Resident Service Specialist
Hunt Companies
Bremerton, WA
04.2020 - 01.2021
- Solved grievances and complaints by collaborating with residents.
- Conducted tours, orientation and educational sessions for residents and families.
- Enforced policies and safety standards through building and room rounds.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Independent Distributor
Ecosweetie
Silverdale, WA
04.2017 - 01.2021
- Communicated with suppliers daily about inventory needs and sales success.
- Created pricing schedules and determined discount rates.
- Reviewed customer information to suggest best products for specific needs and maintain 20% return customer rate.
- Designed over 10 dynamic product displays to increase ecoSweetie sales by 30%.
SAT Rater
Educational Testing Service Inc.
Princeton, NJ
05.2016 - 01.2019
- Maintained strong operational & technical knowledge to manage test evaluation operations
- Served as a SME and provided virtual support to SAT support staff through trouble shooting, collaborative scoring and role support
- Provided accurate calculation and evaluation of SAT tests
- Consistently maintained and provided database administration for SAT scoring consistently among multiple prompts
Quality Specialist
A360inc
New London, CT
10.2017 - 07.2018
- Developed and maintained New Client Onboarding processes for Governance, Risk and Compliance Departments
- Facilitated and maintained development of the service quality improvement initiatives and systems
- Managed a diverse client portfolio and successfully built stakeholder relationships with internal and external stakeholders by relentlessly pursuing opportunities
- Maintained excellent data reporting and document analyzation according to company and industry standards and guidelines
- Investigated discrepancies to ensure accurate data for reporting purposes; annually and as needed
Substitute Teacher
Kelly Educational Services
New London, CT
04.2014 - 12.2014
- Facilitated full-time classroom instruction for high school and elementary students
- Promoted and developed long-term relationship growth with peers and students
- Developed support programs and efforts to engage students in learning opportunities
- Taught and assisted students through small group and individual experiences
- Developed team building activities for students to create an inclusive learning environment
Paralegal
Special Counsel
Florham Park, NJ
03.2010 - 10.2010
- ·Processed inquiries accompanying Court Orders, Search Warrants, and Subpoenas served upon Verizon Wireless following company policies, client confidentiality, and legal restrictions
- Cataloged requests from law enforcement agencies and legal entities for client records in the WFM database.
- Assisted Case Analyst and Corporate Counsel with content filing and database entry
Education
J.D. -
Mitchell Hamline School of Law
St. Paul, MN 08.2021 - 05.2024
Bachelor of Arts - Political Science
Coastal Carolina University
Conway, SC 04.2004 - 05.2008
Skills
Data accuracy
Process improvements
Litigation support
Legal compliance
Legal Research
Legal jargon knowledge
Microsoft Office Suite
Certification
Certificate in Women’s Entrepreneurship, Women's Studies
Software
LexisNexis
Visio
Compliance Management Pro
Salesforce
Timeline
J.D. -
Mitchell Hamline School of Law
08.2021 - 05.2024
Loan Document Specialist
Wells Fargo
01.2021 - 05.2021
Certificate in Women’s Entrepreneurship, Women's Studies
05-2020
Resident Service Specialist
Hunt Companies
04.2020 - 01.2021
Project Management
10-2019
Quality Specialist
A360inc
10.2017 - 07.2018
Independent Distributor
Ecosweetie
04.2017 - 01.2021
SAT Rater
Educational Testing Service Inc.
05.2016 - 01.2019
Substitute Teacher
Kelly Educational Services
04.2014 - 12.2014
Paralegal Certificate
05-2010
Paralegal
Special Counsel
03.2010 - 10.2010
Bachelor of Arts - Political Science
Coastal Carolina University
04.2004 - 05.2008