Summary
Overview
Work History
Education
Skills
Timeline
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Marcellena Shamley

Marcellena Shamley

New Berlin,WI

Summary

Dynamic salon cosmetologist with a strong focus on hair styling, color correction, and client consultations. Proven track record in mentoring junior staff and implementing innovative techniques to enhance service quality and efficiency.

Overview

16
16
years of professional experience

Work History

Salon Cosmetologist

Essence Beauty Salon
Green Bay, WI
10.2020 - Current
  • Provided exceptional hair styling and coloring services, enhancing client satisfaction and loyalty.
  • Developed personalized beauty treatments by assessing individual client needs and preferences.
  • Mentored junior cosmetologists, fostering skill development and improving team performance.
  • Implemented new techniques in hair treatments, increasing service efficiency and quality outcomes.

Beauty Sales Associate

Hair Beauty And Soul
Chicago, IL
07.2015 - 08.2020
  • Assisted customers in selecting beauty products, providing personalized recommendations to enhance satisfaction.
  • Maintained knowledge of current beauty trends and product lines to inform customer choices effectively.
  • Trained new team members on point-of-sale systems and customer service protocols, promoting a cohesive team environment.
  • Developed promotional displays to highlight seasonal products, increasing visibility and driving sales engagement.

Spa Receptionist

Hand and Stone Massage and Facial
Greendale, WI
09.2010 - 04.2015
  • Managed appointment scheduling using proprietary software to optimize therapist availability.
  • Provided exceptional customer service, addressing client inquiries and resolving issues efficiently.
  • Coordinated with staff to ensure seamless daily operations and enhance client experience.
  • Assisted in maintaining inventory of products and supplies, ensuring availability for services.

Education

Cosmetology

Pivot Point Hair School
Malibu, CA
06-2020

Skills

  • Color correction skills
  • Hair styling expertise
  • Fashion trend awareness
  • Balayage technique
  • Sanitation practices
  • Client consultations
  • Appointment scheduling
  • Social media promotion
  • Blowout services

Timeline

Salon Cosmetologist

Essence Beauty Salon
10.2020 - Current

Beauty Sales Associate

Hair Beauty And Soul
07.2015 - 08.2020

Spa Receptionist

Hand and Stone Massage and Facial
09.2010 - 04.2015

Cosmetology

Pivot Point Hair School