Nicholas Scicluna
Livonia,MI
Summary
Experienced State of Michigan Master Technician and Ford Senior Master Technician with a background in OEM dealership fleet repairs. Specializes in complex electrical and mechanical automotive systems, demonstrating exceptional attention to detail and adaptability. Possesses over ten years of hands-on experience with light-duty and medium-duty Ford fleet vehicles. Skilled in technical customer communication, causal part analysis, and problem solving ability. Comprehensive knowledge of Ford Motor Company warranty procedures and policies such as prior approval and cost cap tools.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Master Technician
Bill Brown Ford
01.2018 - Current
- Perform Ford diesel and gas engine diagnostics and repairs.
- Adhere to FMC warranty policy manual and guidelines during warranty vehicle repairs.
- Perform all other senior master-level repairs on Ford fleet vehicles in all repair category specialties.
- Train and mentor entry-level technicians.
- Work in conjunction with Ford fleet owners in order to maximize fleet vehicle uptime.
- Provided estimates for labor costs associated with repair projects prior to commencement of work.
- Consulted with customers regarding service options available based upon their needs.
- Maintained accurate records of work performed in accordance with company standards.
- Assisted fellow mechanics when necessary during complex repairs.
- Utilize OEM computer diagnostic equipment, such as IDS and FDRS, to troubleshoot electrical issues in fleet vehicles.
- Adhered strictly to safety requirements when performing repairs on fleet vehicles.
- Maintain Ford senior master certification status, as well as maintain state of Michigan master technician and master truck technician certificates.
- Perform root cause teardown and inspection to determine the correct repair action per FMC requirements.
Fleet Master Technician
Bill Brown Ford
07.2016 - 12.2018
- Perform master-level repairs on Ford fleet vehicles.
- Perform fleet vehicle inspections.
- Perform vehicle repair estimates.
ASSET Technician
Avis Ford
10.2015 - 07.2016
- Perform troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Diagnose vehicle concerns using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
- Replace defective components or parts as needed.
Apprentice Automotive Mechanic/Maintenance Technician
Bill Brown Ford
06.2013 - 10.2015
- Successfully completed fleet technician apprenticeship under the guidance of head fleet technician.
- Perform maintenance on consumer vehicles and fleet vehicles.
- Obtain State of Michigan mechanic certifications and Ford Motor Company technician certifications.
Education
Bachelor of Applied Science - Automotive Technology
Siena Heights University
Adrian, MI05-2021
Associate of Applied Science - Ford ASSET
Henry Ford College
Dearborn, MI05-2016
Certification
- Ford Senior Master Technician
- State of Michigan Master Truck Mechanic
- State of Michigan Master Mechanic
Timeline
Senior Master Technician
Bill Brown Ford
01.2018 - Current
Fleet Master Technician
Bill Brown Ford
07.2016 - 12.2018
ASSET Technician
Avis Ford
10.2015 - 07.2016
Apprentice Automotive Mechanic/Maintenance Technician
Bill Brown Ford
06.2013 - 10.2015
Bachelor of Applied Science - Automotive Technology
Siena Heights University
Associate of Applied Science - Ford ASSET
Henry Ford College
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