Henry Manken
Voluntown,CT
Summary
Attentive and enthusiastic Meat Department Manager with background in training, team leadership and schedule coordination. Knowledgeable about retail operations and all areas of meat department, including proper equipment use, cleaning standards and maintaining food safety.
Driven professional with excellent customer service, leadership and sales abilities. Extensive experience in retail environments and well-versed in meat types, cuts and processing.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Meat Manager
Stop & Shop
03.2020 - Current
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
- Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
- Trained new employees on handling, safety and stocking procedures.
- Researched issues to obtain appropriate answers to customer inquiries.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
Head Cutter, Traveling Cutter
Stop & Shop
06.2005 - 03.2020
- Performed meat inspections and checked temperature environment to maximize food safety.
- Kept work areas organized, clean and free of safety hazards.
- Managed large workload of quality production in fast-paced environment with interruptions and tight deadlines.
- Adhere to safety and cleanliness standards and maintained equipment.
Meat,Deli, Seafood Clerk
Stop & Shop
09.2004 - 06.2005
- Checked quality of products and removed expired items.
- Interacted with customers to foster loyalty and satisfaction.
- Increased sales by explaining characteristics and providing serving suggestions for various meat and seafood items.
- Learned other teammates' work tasks to train as backup.
- Washed floors, walls, coolers and storage shelves.
Skills
- Delegation and Supervision
- Merchandise Quality Assurance
- Financial Recordkeeping
- Recruitment and Training
- Retail Operations
- Customer Service Management
- Team Building and Motivation
- Computer Proficiency
- Inventory Management
- Flexible Work Schedule
- Decision Making
- Sales Leadership
Timeline
Meat Manager
Stop & Shop
03.2020 - Current
Head Cutter, Traveling Cutter
Stop & Shop
06.2005 - 03.2020
Meat,Deli, Seafood Clerk
Stop & Shop
09.2004 - 06.2005