Lucas Vargues
Sherman Oaks,CA
Summary
"I’m passionate about creating meaningful connections with clients and representing a brand with integrity. With experience in both retail and high-end client service, I love getting to know customers, understanding their needs, and making every interaction feel personal. Building relationships isn’t just about sales—it’s about creating trust and loyalty that keeps people coming back. I take pride in my attention to detail, strong communication skills, and ability to provide a seamless, elevated experience. For me, it’s all about making sure each customer feels valued while contributing to the company’s long-term success."
Overview
8
8
years of professional experience
Work History
STORE ASSOCIATE
Abercrombie & Fitch. Co & Hollister
01.2017 - 01.2019
- Provided outstanding customer service by engaging with shoppers, offering fashion advice, and ensuring a positive shopping experience.
- Maintained store presentation standards, including merchandising, signage, and cleanliness.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that aligned with company policy yet satisfied the customer''s concerns.
- Received recognition for excellent customer service skills, contributing to a positive reputation for the store.
STORE ASSOCIATE
Petco
01.2020 - 01.2021
- Provided expert customer service by assisting pet owners with product selection and offering knowledgeable recommendations.
- Efficiently managed transactions, including cash and card payments, while maintaining a well-organized sales floor and stock levels.
- Fostered customer loyalty by building trusted relationships and promoting sales through exceptional service and attention to inventory needs.
SERVICE WRITER
Blvd Auto Repair
01.2022 - 01.2025
- Delivered exceptional customer service by assisting clients with service requests, providing cost estimates, and ensuring seamless communication throughout the process.
- Accurately documented service history and processed work orders, maintaining meticulous records for high-end vehicles.
- Strengthened brand loyalty through proactive follow-ups, prompt issue resolution, and a commitment to exceeding customer expectations.
- Increased repeat business with exceptional customer service skills and follow-up calls to ensure satisfaction.
Education
Associate of Applied Science - Business Administration
Los Angeles Pierce College
Woodland Hills, CASkills
- Customer Service
- Selling
- Merchandising
- Visual Display
- Product Knowledge
- Cash Handling & POS Systems
- Inventory Control
- Loss Prevention
- Communication
- Time Management
- Teamwork
- Fashion Sense
Timeline
SERVICE WRITER
Blvd Auto Repair
01.2022 - 01.2025
STORE ASSOCIATE
Petco
01.2020 - 01.2021
STORE ASSOCIATE
Abercrombie & Fitch. Co & Hollister
01.2017 - 01.2019
Associate of Applied Science - Business Administration
Los Angeles Pierce College
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