Arthur Jones
counselor
Austin,Texas
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Behavioral Health Associate II
CROSS CREEK HOSPITAL
01.2021 - 01.2023
- Primary contact as Lead Tech on the overnight shift providing safety and security
- Initiated action plan impacting head counts during shift changes on the unit
- Reduced the number of incidents on the unit by increasing social interaction
- Improved client and staff interactions rotating work assignments weekly.
Family Support Counselor
DEVEREUX ADVANCED BEHAVIORAL HEALTH - Phoenix AZ.
01.2017 - 01.2018
- Manage complete caseloads for families with structured individual Service plans
- Role modeled professionalism with internal and external customers
- Meets face to face with clients in their home, school and community
- Documented behaviors in (SOAP) note format permanent legal document.
Behavior Coach
DEVEREUX ADVANCED BEHAVIORAL HEALTH - Phoenix AZ.
01.2016 - 01.2017
- Complete agent addressing problem behaviors in classroom, home and community
- Established open communication with flexibility meeting families where they are
- Top performer selected for job shadowing with new hires developing skills in home services
- High performance reviews resulting in promotion to family support counselor.
Senior Enrollment Advisors
UNIVERSITY OF PHOENIX - Phoenix, AZ
01.2008 - 01.2015
- Onboarding students online for bachelor's degrees offered at the University of Phoenix
- Recognized for retention rate consistently in the top 10% quarterly
- Innovative department closer, selected to participate in manager training program
- Promoted to senior advisor meeting projections and assisting teammates.
Education
Master of Science in Psychology -
University of Phoenix
Skills
- Clinical Documentation
- Professional boundaries
- Self-Harm Prevention
- Mental Health Support
Timeline
Behavioral Health Associate II
CROSS CREEK HOSPITAL
01.2021 - 01.2023
Family Support Counselor
DEVEREUX ADVANCED BEHAVIORAL HEALTH - Phoenix AZ.
01.2017 - 01.2018
Behavior Coach
DEVEREUX ADVANCED BEHAVIORAL HEALTH - Phoenix AZ.
01.2016 - 01.2017
Senior Enrollment Advisors
UNIVERSITY OF PHOENIX - Phoenix, AZ
01.2008 - 01.2015
Master of Science in Psychology -
University of Phoenix