Experienced with patient care, therapeutic activities, and behavioral management. Utilizes effective communication and empathy to support patient needs. Strong understanding of team collaboration and adaptability in diverse healthcare environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavioral Health Associate II
Wooded Glen Recovery Center
05.2024 - Current
Fostered a supportive atmosphere within the therapeutic setting by actively listening, empathizing, and validating patients'' experiences.
Mentored new Behavioral Health Associates as part of facility's orientation process, sharing knowledge of clinical practice standards and organizational culture expectations.
Assisted in crisis intervention, de-escalating situations and ensuring patient safety during high-stress incidents.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Facilitated peer support groups, creating a safe space for open discussion and shared experiences.
Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
Completed observation notes in the charting system as well as documented group participation.
Mental Health Technician
Clark Memorial Hospital
10.2020 - 11.2023
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Developed and maintained positive relationships with patients to create safe and supportive environment.
Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Hotel Front Desk Clerk
RAMADA INN by Wyndham
10.2020 - 05.2021
Collected room deposits, fees, and payments.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
Collaborated with team members to handle guest requirements from check-in through check-out.
Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.