Summary
Overview
Work History
Education
Skills
Additionalinformation - Honors
Timeline
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PHILLIP ELLIS

Dallas,TX

Summary

Conscientious leader enjoys connecting people and promoting positive change. Familiar with creating positive and memorable experiences for stakeholders through events, campaigns, or informal interactions. Collaborative and eager to use skills to represent and promote organization in professional and effective manner.

Overview

8
8
years of professional experience

Work History

Mailroom Ambassador

Swiss Postal Solutions
03.2024 - Current
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Greeted customers and clients to create welcoming atmosphere.
  • Assisted team with operational policies and procedures to drive services.
  • Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.

Trash Concierge

Trash Butler
09.2022 - Current
  • Reported any mechanical problems to supervisor immediately
  • Trained new personnel with day-to-day responsibilities and standard operating procedures
  • Practiced and promoted safety with PPE, equipment, inspections, and reporting hazards
  • Used company software systems to log services, infractions, hazards, upload photos, and communicate with clients and management
  • Notified supervisor of incidents injuries or property damage, awaiting direction, and avoiding acting or making statements without company authorization
  • Contributed to a positive company culture by maintaining a strong work ethic and supportive attitude among coworkers
  • Effectively communicated with residents, improving customer relations, ensuring service quality, and forwarding complaints to higher management.

Fulfillment Associate

Lowes Distribution Center
09.2022 - 05.2023
  • Selected and filled orders from stock to fulfill customer requirements
  • Received and reviewed new orders, located requested merchandise, and promptly initiated processing
  • Communicated with other departments to facilitate fulfillment activities and address issues
  • Assisted manager in training new employees to apply strategies and best practices in fulfillment process
  • Loaded packages in delivery trucks to assist with physical delivery of products to customers
  • Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts
  • Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.

Team Member

Target
04.2021 - 08.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety
  • Contributed to team success by completing jobs quickly and accurately
  • Learned all required tasks quickly to maximize performance
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods
  • Worked at different stations to provide optimal coverage and meet production goals
  • Recommended Electronics and explained features and costs to help customers make educated buying decisions.

Food Runner/ Expo

The Republic 1836
08.2016 - 09.2018
  • Adjusted to diverse working environment
  • Supplied meals to 170+ customers daily in a professional manner
  • Greeted customers and provided outstanding customer service
  • Kept detailed knowledge of and followed all food safety guidelines
  • Trained and mentored newly hired employees to explain process flow and safety procedures
  • Responded to customer complaints and inquiries promptly, finding swift resolutions
  • Cultivated warm relationships with regular customers.

Education

Liberal Arts - Liberal Arts

Texas A&M University
College Station, TX

Blinn College
Bryan, TX

High School Diploma -

Salado High School
Salado, TX

Skills

  • Microsoft Office (Word, Excel, PowerPoint)
  • Bluebeam Revu 2018
  • Time management
  • MFD knowledge
  • Quality assurance
  • Shipping and receiving
  • PB Postage Meter knowledge
  • Loading and unloading
  • Inventory management
  • Warehouse safety
  • Customer relationships
  • Communication skills
  • Computer literate
  • Team oriented

Additionalinformation - Honors

  • Texas Aggie Scholarship 2018
  • Texas All-Tournament team (Baseball) 2016
  • Baseball Defensive MVP 2016

Timeline

Mailroom Ambassador

Swiss Postal Solutions
03.2024 - Current

Trash Concierge

Trash Butler
09.2022 - Current

Fulfillment Associate

Lowes Distribution Center
09.2022 - 05.2023

Team Member

Target
04.2021 - 08.2022

Food Runner/ Expo

The Republic 1836
08.2016 - 09.2018

Liberal Arts - Liberal Arts

Texas A&M University

Blinn College

High School Diploma -

Salado High School

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PHILLIP ELLIS