Carlo Cavani
Clifton,NJ
Summary
Results-driven Field Operations Manager well-versed in administering budgets, maintaining compliance and planning workflow. Excellent communication and conflict-management skills. Pursuing new professional challenges and opportunities for advancement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Field Operations Manager
84 Lumber
04.2024 - Current
- Maintained open lines of communication between upper management and field personnel, facilitating smooth information flow throughout the organization.
- Coordinated logistics efforts for efficient deployment of resources across various job sites simultaneously.
- Aligned field operations goals with overall company objectives, ensuring all projects were executed according to corporate standards and expectations.
- Monitored team performance to assess training requirements and areas in need of improvement.
Store Manager
Life Storage
10.2020 - 04.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Store Manager
Life Storage
08.2019 - 10.2020
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Assistant Property Manager
Storage King USA
07.2015 - 06.2019
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Theatre Manager
AMC Theatres
04.2009 - 02.2012
- Conducted regular evaluations of staff performance identifying strengths weaknesses providing feedback professional development opportunities.
- Collaborated with artistic directors to develop compelling and successful theatre programs.
- Maintained high standards of safety and cleanliness throughout the facility by enforcing strict guidelines and procedures.
- Enhanced customer experience by ensuring smooth operations during all events and performances.
Education
High School Diploma -
Passaic High School
Passaic, NJAssociate of Science - Criminal Justice
Lincoln College of Technology
Paramus, NJSkills
- Staff Oversight
- Operational Efficiency
- Training and mentoring
- Operational planning
Certification
ForkLift Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Field Operations Manager
84 Lumber
04.2024 - Current
Store Manager
Life Storage
10.2020 - 04.2024
Store Manager
Life Storage
08.2019 - 10.2020
Assistant Property Manager
Storage King USA
07.2015 - 06.2019
Theatre Manager
AMC Theatres
04.2009 - 02.2012
High School Diploma -
Passaic High School
Associate of Science - Criminal Justice
Lincoln College of Technology
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