Joshua Springer

• Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
• Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
• Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
• Identified and resolved process issues to drive optimal workflow and business growth.
• Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
• Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
• Assisted coworkers and staff members with special tasks on daily basis.

• Conducted regular equipment inspections to prevent operational issues or potential hazards within the workspace.
• Obtained driver signatures on shipping paperwork and sealed trailers.
• Assisted in training new employees on company procedures and safety protocols, contributing to overall staff competency.
• Verified pulled loads and signed off on official sheet.
• Identified areas for improvement in dock processes, resulting in increased productivity levels.
• Coordinated with warehouse staff to ensure timely unloading of merchandise, avoiding delays or complications.
• Maintained positive relationships with carriers, resulting in timely deliveries and pickups.
• Collaborated with team members to maintain a clean and safe working environment, reducing workplace accidents.
• Prepared detailed reports on dock activities, highlighting key performance indicators.
• Directed forklift drivers on loads ready for pulling or shipment.
• Implemented lean principles into daily operations to minimize waste while maximizing efficiency at the dock area.
• Contributed to cost reduction initiatives by identifying opportunities for process improvement within the dock operations sphere.

• Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
• Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
• Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
• Identified and resolved process issues to drive optimal workflow and business growth.
• Monitored and reported on process performance to verify compliance with established standards.
• Prioritized initiatives to increase success rates of strategic projects.
• Assisted coworkers and staff members with special tasks on daily basis.
• Established administrative work procedures to track staff's daily tasks.
• Continually sought methods for improving daily operations and data entry for increased efficiency.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.

• Reduced error rates by implementing robust quality control measures within critical processes.
• Coached employees on best practices for maintaining high-quality standards throughout all processes.
• Implemented process improvements for increased productivity and cost savings.
• Developed comprehensive training materials for new hires to ensure consistent understanding of processes.
• Enhanced process efficiency by streamlining workflows and reducing bottlenecks.

• Use PowerPoint to show safety regulations, operation and proper procedure while operating PIT equipment
• Train new associates how to safely and properly use PPE
• Train new associates how to safely and properly operate all PIT equipment.