Alysa Feiertag

Process new business review and issue of term conversion policies

Code rejects in GPAC

Utilize mainframe for processing

Efficiently manage multiple priorities at a time

Collaborate closely with team members to achieve daily SLA goals
Respond promptly to agency emails and phone calls
Manage rush requests
Process new business review and issue of individual life policies
Maintain a high level of accuracy
Trouble shoot system issues and escalate accordingly
Welcome new training opportunities

• Serve as a primary contact for a select group of agencies
• Prepared and hosted agency training
• Trained and mentored team members
• Efficiently manage multiple priorities at a time
• Respond promptly to agency emails and phone calls
• Manage rush requests/month end and year end requests
• Maintain an excellent Quality Assurance review score
• Process commissions adjustments
• Prepare and host team meetings
• Proactively communicate updates and reminders to field partners
• Process new business review and issue of individual life policies
• Process term conversions
• Maintain a high level of accuracy
• Trouble shoot system issues and escalate accordingly
• Welcome new training opportunities.

• Review life new business applications for good order
• Issue individual life policies
• Serve as a mentor/trainer to newer members of the team
• Maintain excellent accuracy
• Welcome opportunities for growth and development
• Communicate effectively with field partners.

• Provide exceptional dental hygiene care to a variety of patients
• Maintain clean working environment
• Assess periodontal condition
• Expose digital dental radiographs as needed
• Chart all intraoral findings using Dentrix software system
• Utilize Dentrix software system to create treatment plans
• Reserve recall and operative appointments
• Assist in all areas of the office including sterilization and front desk
• Provide excellent customer service
• Assess emergency messages through an after hours/on call cell phone and relay doctor messages to the patient.

• Provided dental hygiene care to children, adolescents, adults, and special needs patients
• Provided dental hygiene instruction to patients and parents/caregivers
• Maintained clean working environment
• Placed dental sealants as needed
• Scheduled recall appointments and operative appointments
• Exposed occlusal and bitewing radiographs as needed.

• Provided excellent dental hygiene care to children of all ages
• Educated patients and parents on proper homecare
• Exposed digital radiographs as needed for diagnosis
• Maintained clean working environment
• Applied fluoride and fluoride varnish treatments
• Sterilized instruments.

• Provided excellent dental hygiene treatment to patients of all ages
• Assessed periodontal condition
• Exposed digital radiographs as needed
• Educated patients to improve their oral health
• Discussed potential need for treatment with patients
• Used diagnodent and intraoral camera for diagnosis and patient education
• Applied fluoride varnish treatments and sealants
• Sterilized instruments and maintained a clean working environment
• Administered local anesthesia.

• Assisted dentists in general dentistry practice
• Suctioned and passed instruments
• Prepared operatory for procedure and seated clients upon arrival
• Mixed impression materials and cements
• Filed and pulled client charts
• Charted services using Eaglesoft dental software
• Sterilized instruments and maintained clean working environment
• Exposed digital radiographs as prescribed by the dentist
• Trained new employees.

• Assisted dentist(s) in general dentistry practice
• Seated clients upon arrival and engaged in initial protocol for the appointment as necessary
• Placed topical anesthetic as appropriate for the area of treatment
• Reviewed consent form(s) with the client prior to treatment
• Made sure client was comfortable and provided an outlet for the client to express his/her concerns
• Prepared operatory as appropriate for the procedure
• Suctioned and passed instruments to dentist as needed
• Charted services rendered in client's chart after treatment was completed and wrote any additional notes as needed
• Sterilized instruments in instrument processing area
• Maintained a clean working environment
• Maintained a professional attitude while interacting with clients and the dentist
• Preserved confidentiality
• Exposed digital radiographs and panoramic radiographs as prescribed by the dentist.

• Assisted dentists in general dentistry practice
• Suctioned and passed instruments when appropriate
• Prepared operatory for procedure and seated clients upon arrival
• Mixed impression materials and cements
• Filed and pulled client charts
• Charted services using Eaglesoft dental software
• Sterilized instruments
• Maintained a clean working environment
• Exposed digital radiographs as prescribed by dentist.

• Made calls to alumni/parents
• Raised funds for WCU improvements and upgrades, emergency scholarships, and to provide the most educated faculty.