Your Name
Summary
Case Manager with 4 years of experience. Specialty areas include learning how to effectively work with individuals and families to provide adequate efficient services. Being able to problem solve and multi task and work in a fast paced environment while managing a high case load
Working with the community and service providers in making referrals for areas such as social skills, mental health, education, behavior and medication management, case management, In-Home services, job education, parenting, drug education and rehabilitation
Working with children and adults that experience abuse and neglect and helping ensure the safety, wellbeing, and permanence to meet their needs so that they can live a productive life
Working with the public and learning how to effectively communicate and meet the needs of the community
Experience working in an environment that worked with the public to ensure sufficient quality customer service
Overview
19
19
years of professional experience
Work History
DCS Case Manager 2
Ceva Logistics U.S., Inc.
Carol Stream, IL
06.2015 - Current
- Manage a case load of Child Protective Services Assessment referrals
- Identify and assess individual’s social, emotional, and economical problems and needs
- Work with troubled families and assess needs based on abuse and neglect
- Assess cases for safety, well-being, and permanence
- Provide services and make referrals to address individual’s needs
- Conduct background checks and other documentation to place children in proper foster care placement
- Attend and testify in court as needed
Probation and Parole Officer 1
State Of Indiana
Huntington, IN
09.2014 - 06.2015
- Managed a case load of Sex offenders with criminal charges
- Monitored the standards of supervision in regards to criminal charges of offenders and TBI Sex Offender Registry
- Conducted office face to face and home visits as needed to ensure compliance of offenders
- Completed paperwork such as violations of probation and testified in Criminal Court as needed
- Completed contact and soap notes
- Issued drug screens as needed to ensure
compliance and took appropriate measures as needed
Intern
Campbells
Richmond, VA
08.2012 - 12.2012
- Completed Psychosocial Assessments
- Assisted in helping counsel the residents
- Completed discharge summaries
- Participated in individual, family, and group therapy
- Assisted in completing group therapy case notes
Substitute Teacher
Lara Kendall Elementary/ Middle School
City, STATE
08.2010 - 05.2014
- Assisted students with their assignments
- Assisted teachers with daily activities and projects
- Ability to maintain classroom control
- Ability to work with children experiencing behavioral, social, and emotional problems
Store Clerk
Pat's Food Shop
City, STATE
03.2005 - 01.2013
- Calculated total pricing on the register
- Ordered weekly inventory
- Selling of commodities to satisfy customers’ needs
- Assisted customers on a daily basis
- Addressed needs and concerns of customers to ensure quality service
Education
Master of Science - Education
University of Tennessee at Martin
Bachelor of Science - Social Work
University of Tennessee at Martin
2012
Associate of Science - Education
Dyersburg State Community College
Skills
Communication Skills
Computer Skills
Decision Making
Problem Solving
Flexibility
Strong Work Ethic
Time Management
Teamwork
Leadership
Ability to work in a fast paced enviornment
Timeline
DCS Case Manager 2
Ceva Logistics U.S., Inc.
06.2015 - Current
Probation and Parole Officer 1
State Of Indiana
09.2014 - 06.2015
Intern
Campbells
08.2012 - 12.2012
Substitute Teacher
Lara Kendall Elementary/ Middle School
08.2010 - 05.2014
Store Clerk
Pat's Food Shop
03.2005 - 01.2013
Master of Science - Education
University of Tennessee at Martin
Bachelor of Science - Social Work
University of Tennessee at Martin
Associate of Science - Education
Dyersburg State Community College