Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aksana Trybul

Teller
Sunny Isles Beach,FL

Summary

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.

Offering excellent communication and good judgment.

Overview

5
5
years of post-secondary education
4
4
years of professional experience

Work History

Teller

Wells Fargo
Sunny Isles Beach, FL
03.2020 - Current
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Educated over 30 customers on use of banking website and mobile apps.
  • Processed customer transactions promptly, minimizing wait times.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
  • Purchased and maintained office supply inventories while adhering to budgeting practices.
  • Examined tellers' reports of daily transactions for accuracy.
  • Counted cash drawers and made bank deposits.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Front Desk Receptionist/Manager

A. Liakhovetski DMD
North Miami Beach, FL
12.2018 - 02.2020
  • Coordinated with room service, maintenance and security to meet all patient needs.
  • Trained new staff on correct procedures, compliance requirements and performance strategies.
  • Delivered above-and-beyond service to patients.
  • Controlled cash and credit card payment transactions at front desk
  • Balanced accounts at end of day.
  • Fix and send information to doctor.
  • Strong customer service skills.
  • Great administrative organizational skills.
  • Directed staff.
  • Applied over 20 customer feedbacks to develop process improvements and support long-term business needs.

Server Supervisor

Dtako Market
Sunny Isles Beach, FL
12.2014 - 11.2015
  • Conducted small group or individual instruction to meet learning styles of participants.
  • Educated bartenders, clerks, and servers on responsible service protocols to increase sales by 20%.
  • Decreased necessary training time by updating and overhauling training program.
  • Set and oversaw weekly and special event menu plans.
  • Monitored food preparation, production and plating for quality control.
  • Work with cash/credit/check payment
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.

Education

Master Degree in Law And Political Science - Lawyer

Belarusian Institute of Law
Belarus
09.2005 - 07.2010

Skills

    Relationship building and management

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Timeline

Teller

Wells Fargo
03.2020 - Current

Front Desk Receptionist/Manager

A. Liakhovetski DMD
12.2018 - 02.2020

Server Supervisor

Dtako Market
12.2014 - 11.2015

Master Degree in Law And Political Science - Lawyer

Belarusian Institute of Law
09.2005 - 07.2010

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Aksana TrybulTeller