Brett Voiles
Franklin,TN
Summary
Highly driven and self-motivated History graduate with a strong desire to contribute to a collaborative team. Exceptional analytical skills and the ability to conduct thorough research. Experienced in creating engaging written and video content for diverse audiences. Skilled in efficiently managing large databases and handling administrative tasks to support management. Leverages excellent communication abilities to foster team collaboration and engagement. Demonstrates strong problem-solving skills to address complex issues while maintaining a high level of attention to detail in fast-paced, demanding environments.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
CoCard Marketing Group
12.2023 - Current
- Coordinated with multiple payment processing offices to ensure seamless operations
- Served as the primary point of contact for three major payment processors
- Created and maintained training documents for merchant onboarding
- Managed and organized a high-volume email inbox, promptly addressing merchant inquiries and concerns
Greenhouse Associate
Nature’s Best Nursery
09.2022 - 11.2023
- Supervised a team of employees, managing workload and delegating tasks effectively
- Picked and packed orders based on specific customer and wholesaler requirements
- Resolved customer questions and queries as the first point of store contact
- Handled financial duties, such as creating invoices and fulfilling orders using POS systems
Educational Assistant Intern
Rutherford County Schools
01.2021 - 12.2022
- Planned lessons for day-to-day classroom activities, varying week to week
- Created a diverse range of instructional and engaging materials, such as PowerPoints, assignment briefs, assessments, and quizzes
Merchandiser
Plant Partners
03.2022 - 08.2022
- Displayed products in a visually appealing manner to increase sales
- Ensured that all services and products were clearly explained and easily located for customers
- Reviewed incoming deliveries to ensure products were free from defects
- Acted as a trusted point of contact for customer inquiries and issues, particularly for online orders
Education
Bachelor of Science - History
Middle Tennessee State University
Murfreesboro, TN12-2023
Skills
- Research
- Computer proficiency
- Highly organized
- Filing and data archiving
- Microsoft Excel
- Critical thinking
- Task prioritization
Timeline
Administrative Assistant
CoCard Marketing Group
12.2023 - Current
Greenhouse Associate
Nature’s Best Nursery
09.2022 - 11.2023
Merchandiser
Plant Partners
03.2022 - 08.2022
Educational Assistant Intern
Rutherford County Schools
01.2021 - 12.2022
Bachelor of Science - History
Middle Tennessee State University
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