Omolola Balogun
Houston,TX
Summary
Seasoned EMR Software Consultant with 4 years of IT experience and 4 + years of HEALTH IT experience orchestrating comprehensive life cycle project implementation services. Expert at handling in-depth clinical applications, offering critical analysis, training, troubleshooting configuration and design, application project planning and programming services to address problems.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Epic Go-Live Consultant
Adventist Health SystemEpic Go-Live Consultant | A
Kansas City, MO
04.2024 - 04.2024
- Epic Go-Live Consultant |Adventist Health System-CSI, Kansas City, MO|03/2023 - 04/2023
Maintained a positive working relationship with fellow staff and management. - Provided respectful assistance to all parties, including nurses, physicians, and other staff members.
- Assisted physicians with their notes, orders, medication reconciliation, and personalization.
- Navigated users through pre, intra, and post-phase II recovery workflow.
- Maintained updated workflow knowledge for better solutions to problems.
- Navigated user to the process of patient Admission, Discharge, and Transfer.
- Assisted all users with chart navigation for easy and fast documentation.
- Assisted user in entering and modifying orders.
- Trained user on bed management and transportation.
- Trained user on Med reconciliation, navigating charts, daily care, notes, orders, and assisted user on the process of blood administration in Epic.
ATE/Service Line Expert
Advent Health Hospital /CSI Healthcare IT
Ocala, FL
11.2022 - 12.2022
- Provided respectful assistance to all parties, including Nurses as well as physicians and other staff members
- Assisted Physicians with their notes, orders, med reconciliation and personalization
- Navigated users through Pre, Intra and Post /Phase II / Recovery workflow
- Maintained updated Workflow knowledge for better solution to problems
- Navigated user to process of patient Admission, Discharge and Transfer
- Assisted all users with Chart navigation for easy and fast Documentation
- Assisted user in Entering and Modifying orders
- Trained user on bed management and transportation
- Trained user on Med reconciliation, navigating charts, daily care, notes, orders and assisted user on process of blood administration in Epic.
Epic OpTime Go-Live Consultant
Cleveland Clinic-Indian River- CSI
Vero Beach, FL
10.2022 - 11.2022
- Provided respectful assistance to all parties, including Nurses as well as physicians and other staff members
- Navigated users through Pre, Intra and Post /Phase II / Recovery workflow
- Maintained updated Workflow knowledge for better solution to problems
- Navigated user to process of patient Admission, Discharge and Transfer
- Assisted all users with Chart navigation for easy and fast Documentation
- Assisted user in Entering and Modifying orders
- Trained user on bed management and transportation
- Trained user on Med reconciliation, navigating charts, daily care, notes, orders and assisted user on process of blood administration in Epic.
Optime- Inta. Op Consultant
Emory University Hospital- CSI
Atlanta, GA
09.2022 - 10.2022
- Provided respectful assistance to all parties, including Nurses as well as physicians and other staff members
- Navigated users through Pre, Intra and Post /Phase II / Recovery workflow
- Maintained updated Workflow knowledge for better solution to problems
- Navigated user to process of patient Admission, Discharge and Transfer
- Assisted all users with Chart navigation for easy and fast Documentation
- Assisted user in Entering and Modifying orders
- Trained user on bed management and transportation
- Trained user on Med reconciliation, navigating charts, daily care, notes, orders and assisted user on process of blood administration in Epic.
ENDO OPTIME- Epic Consultant
Trinity Go, Epic- Deliver Health
Biose, Idaho
02.2022 - 02.2022
- Provided respectful assistance to all parties, including Nurses as well as physicians and other staff members
- Navigated users through Pre, Intra and Post /Phase II / Recovery workflow
- Maintained updated Workflow knowledge for better solutions to problems
- Navigated user to process of patient Admission, Discharge and Transfer
- Assisted all users with Chart navigation for easy and fast Documentation
- Assisted user in Entering and Modifying orders
- Trained user on bed management and transportation
- Trained user on Med reconciliation, navigating charts, daily care, notes, orders and assisted user on process of blood administration in Epic.
Epic Grand Central Consultant- SCC
VCU Health- CTG
Richmond, VA
11.2021 - 12.2021
- Technologist, Microbiologist
- Richmond, VA
- Phlebotomist and Pathologist on adding Add-ons and typical workflow Modifications Assisted Chemistry on how to Edit results correction and Verify Results
- Trained End Users on how to create Requisition Entry, inquiries and adding extra Tube
- Assisted end users on creating packing lists and send out bench
- Supported the clinical Pathologist and Phlebotomist on navigating Rover to collect and document Lab Specimens
- Assisted end user on navigating through generating reports as requested, including writing specifications for custom reports
- Assisted end users on sending packing lists to another lab
- Assisted lab technologist on customizing and creating favorites for frequently used tasks Assisted medical technologist to run report and navigate workbench, results entry /updates & Specimen lookup, provided respectful assistance to all parties, including Nurses as well as physicians and other staff members
- Maintained updated VCU Workflow knowledge for better solution to problems
- Navigated user to process of patient Admission, Discharge and Transfer
- Assisted all users with Chart navigation for easy and fast Documentation
- Assisted user in Entering and Modifying orders
- Trained user on bed management and transportation
- Trained user on Med reconciliation, navigating charts, daily care, notes, orders and assisted user on process of blood administration in Epic.
OPTIME/ASAP Consultant
CTG
Buffalo, NY
11.2020 - 12.2020
- Provided respectful assistance to all parties, including Nurses as well as physicians and other staff members
- Maintained updated CHS Workflow knowledge for better solution to problems
- Navigated users to patient insurance, demographic and health information
- Assisted all users with Chart navigation for easy and fast Documentation
- Assisted user in Entering and Modifying orders
- Trained user on Admission, Discharge and Transfer orders
- Trained user on Med reconciliation.
Cerner Ambulatory Consultant
UTMC
Knoxville, TN
08.2020 - 08.2020
- Documented training activities and changes to analyze program effectiveness
- Training end users in new applications
- Earned reputation for good attendance and hard work
- Improved operations by working with team members and users to find workable solutions
- Improved user satisfaction by finding creative solutions to problems
- Kept users informed about issue resolution progress and provided updated estimated times of resolution on an ongoing basis.
Go Live Consultant
Epic, Caro Mont Regional Medical Center
Gastonia, NC
07.2020 - 08.2020
- Trained users in the use of the new software and its features
- Consulted to understand user problems, run through testing scripts and ask probing questions to locate root causes
- Reviewed, analyzed and evaluated systems to maintain project efficiency
- Assisted end-users with software troubleshooting to determine causes of software malfunction
- Trained user on how to efficiently use volte and lightning bolt to communicate
- Trained users on how to access each software feature and how they work hand in hand
- Improved user satisfaction by finding creative solutions to problems.
Service Desk
Epic, Ascension St. Thomas Hospital
Nashville
01.2020 - 01.2020
- Installed and configured necessary equipment, resetting default device passwords to prevent Cyber-attacks
- Responded to assistance requests from users and directed individuals through basic troubleshooting tasks
- Performed daily maintenance of computer systems to keep network processes fluid
- Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes
- Assisted end-users with software and hardware troubleshooting to determine causes of system malfunction
- Recognized by management for providing exceptional customer service.
Service Desk
Epic, Medstar Montgomery Medical center
Olney, MD
11.2019 - 01.2020
- Tracking and documenting the appropriate comments, and close or escalate the incident tickets and related issues in a timely manner
- Responsible for driving resolution of incidents on a 24/7 help desk
- Used Bomgar to remote into user's computer
- Provided technical training assistance as first call resolution for end users supporting various Epic modules
- Provided excellent service and attention to customers through phone conversations
- Worked closely with team members to deliver project requirements, develop solutions.
Houston, TX
ASAP / St. Joseph Medical Center
10.2019 - 11.2019
- Provided elbow support in to both front clerks and clinicians in pediatrics ED
- Supported staff with scheduling and registering new adult and dependent patients for single and recurring appointments, checking in patients who arrive for appointments and scheduling advanced visits and panels
- Assisted Clinicians on establishing and creating relationships
- Trained clinicians on how to efficiently use rover in completing task such as giving medications and collecting lab to send out
- Trained users on creating smart phrases and macro templates.
Meditech Expanse Consultant
Meditech Expanse, Steward Hospital
Boston, MA
06.2019 - 08.2019
- Provided respectful assistance to all parties, including Nurses as well as physicians and other staff members
- Maintained updated CHS Workflow knowledge for better solution to problems
- Navigated users to patient insurance, demographic and health information
- Assisted all users with Chart navigation for easy and fast Documentation
- Assisted user in Entering and Modifying orders.
Education
B.Sc.: Economics -
Obafemi Awolowo University
Ile-Ife, Nigeria01-2006
Skills
- Epic
- Meditech Expanse
- DaVinci-Surgical Machine-In View Now Platform
- Administrative support
- Goal Setting
- Software Troubleshooting
- Analytical Thinking
- Requirements Gathering
- Problem-Solving
- Work Planning and Prioritization
- MS Office
- Continuous Improvement
- Quality Assurance
- Research and Development
- Cultural Awareness
- Attention to Detail
- Safety Regulations
- Issue Resolution
- Project Leadership
- Client Relationship
Certification
- The Da Vinci Surgical Machine - Care Team, In View
- Certified ServiceNow System Administrator
Timeline
Epic Go-Live Consultant
Adventist Health SystemEpic Go-Live Consultant | A
04.2024 - 04.2024
ATE/Service Line Expert
Advent Health Hospital /CSI Healthcare IT
11.2022 - 12.2022
Epic OpTime Go-Live Consultant
Cleveland Clinic-Indian River- CSI
10.2022 - 11.2022
Optime- Inta. Op Consultant
Emory University Hospital- CSI
09.2022 - 10.2022
ENDO OPTIME- Epic Consultant
Trinity Go, Epic- Deliver Health
02.2022 - 02.2022
Epic Grand Central Consultant- SCC
VCU Health- CTG
11.2021 - 12.2021
OPTIME/ASAP Consultant
CTG
11.2020 - 12.2020
Cerner Ambulatory Consultant
UTMC
08.2020 - 08.2020
Go Live Consultant
Epic, Caro Mont Regional Medical Center
07.2020 - 08.2020
Service Desk
Epic, Ascension St. Thomas Hospital
01.2020 - 01.2020
Service Desk
Epic, Medstar Montgomery Medical center
11.2019 - 01.2020
Houston, TX
ASAP / St. Joseph Medical Center
10.2019 - 11.2019
Meditech Expanse Consultant
Meditech Expanse, Steward Hospital
06.2019 - 08.2019
B.Sc.: Economics -
Obafemi Awolowo University
- The Da Vinci Surgical Machine - Care Team, In View
- Certified ServiceNow System Administrator
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