Tabitha Hidalgo

• Assisted customers with inquiries, ensuring timely and accurate responses.
• Managed scheduling for appointments and services, optimizing daily operations.
• Collaborated with veterinary staff to streamline communication and improve service delivery.
• Trained new staff on customer service protocols and best practices, fostering team efficiency.
• Managed prescription diet inventory, ensuring timely availability for customer needs.
• Planned and organized events by coordinating vendors, timelines, and on-site activates to ensure successful execution.

• Monitored industry trends to provide clients with up-to-date options and competitive pricing.
• Arranged travel accommodations for groups, couples, executives, and special needs clients.
• Enhanced customer satisfaction by providing personalized travel recommendations and itinerary planning.
• Resolved customer issues promptly and professionally, maintaining high levels of satisfaction and loyalty.
• Maximized sales opportunities by cross-selling additional products such as insurance or tour packages when appropriate.

Coordinated scheduling, ensuring effective calendar optimization and appointment prioritization.

• Developed and maintained filing systems, enhancing document retrieval efficiency for team members.
• Assisted in preparing marketing materials, including brochures, flyers, and online listings to enhance property visibility.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Increased agent productivity by coordinating property showings, open houses, and client appointments.

• Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat visits.
• Managed multiple tables efficiently, prioritizing tasks to enhance dining experience.
• Collaborated with kitchen staff to ensure timely order delivery and quality control.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Set positive tone for entire dining experience as first point of contact for incoming guests.