Jessica Cortes
Visalia,CA
Summary
Since moving to California, I'm interested in finding an opportunity where I can develop into a relied upon and trusted support professional. My strengths include being able to organize my time efficiently, pivoting when priorities change, adapting to what is needed for the situation or project, communicating with people at all levels, and anticipating needs once acclimated to my employer. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. I am a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level medical assistant position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Texas Roadhouse Restaurant
10.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Instructional Aide
Visalia Unified School District
10.2022 - 01.2024
- Provided support during classes, group lessons, and classroom activities.
- Provided one-on-one support for students needing additional assistance, improving their understanding of course material.
- Prepared supplementary materials for diverse learners, helping accommodate varying learning styles and abilities within the classroom.
- Contributed to a positive classroom environment by establishing rapport with students and addressing individual needs.
- Supported student learning objectives through personalized and small group assistance.
- Maintained accurate records of student performance data, aiding teachers in making informed instructional decisions.
- Enhanced student engagement by incorporating hands-on activities and interactive learning tools into lessons.
- Aided teachers in designing and implementing lesson plans to enhance student learning outcomes.
Receptionist
Millcreek Management
05.2023 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Construction Administrator
CMTG Real Estate Enterprises
08.2021 - 08.2022
- Answered calls, scheduled appointments, processed billing, managed filing systems, arranged project schedules, supervised workers on construction sites, corresponded with clients, managed BuilderTrend Software, applied for CO's & NOC's, visited construction sites, set up meetings with clients, maintained office equipment, coordinated company events, attended meetings, assisted with notarization process.
AmeriCorps Member
City Year, Inc
08.2018 - 08.2022
- Served over 1,700 hours with AmeriCorps in a Title I middle school
- Implemented academic interventions, analyzed data, assisted with classroom management, arranged school activities, supported teachers, worked with students in grade levels K-8th.
Field Study Internship
Education Clinical: Jesse Keen Elementary
08.2021 - 06.2022
- Helped assist clinical teacher with classroom planning, small group activities, and classroom management
- Created daily lesson objectives and mastered teaching lesson plans.
Junior Estimator
Family Construction
01.2020 - 08.2021
- Built relationships with companies and clients, prepared work estimates, read blueprints and specifications, identified labor and material costs, budgeted costs, contributed to team effort.
Education
Medical Assisting
Visalia Adult School
Visalia, CA05.2024
Associate of Science - Education
Pasco Hernando State College
New Port Richey, FL06.2018
Skills
- Microsoft Office (Excel, PowerPoint, and Outlook)
- Time Management
- Customer Service (10 years)
- Fluent bilingual in English & Spanish
- Construction Estimating
- QuickBooks
- PlanSwift - Construction Software
- Types 65 WMP
- Project Planning
- Data entry
- BuilderTrend Software
- Medical Terminology
- Vital Sign Monitoring
- Clinical Documentation
- Phlebotomy
- Electronic Health Records
- CPR
- Patient Assessments
- Insurance Verification
- Appointment Setting
- Anatomy and Physiology Knowledge
- Equipment Sterilization
- Medical office administration
- Adaptable
- Knowledge of EKG rhythm interpretation
Education Certifications
- Bachelor's in Business, Polk State College, 06/2021, Present
- Associates Degree, Pasco Hernando State College, Pasco, FL, 08/2016, 05/2018
- Florida Public Notary, 01/2021
- California Public Notary, 04/2023
Certification
- Certified Medical Assistant,
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Receptionist
Millcreek Management
05.2023 - 10.2023
Server
Texas Roadhouse Restaurant
10.2022 - Current
Instructional Aide
Visalia Unified School District
10.2022 - 01.2024
Construction Administrator
CMTG Real Estate Enterprises
08.2021 - 08.2022
Field Study Internship
Education Clinical: Jesse Keen Elementary
08.2021 - 06.2022
Junior Estimator
Family Construction
01.2020 - 08.2021
AmeriCorps Member
City Year, Inc
08.2018 - 08.2022
Medical Assisting
Visalia Adult School
Associate of Science - Education
Pasco Hernando State College