Kellen Whittenburg
Canal Winchester,OH
Summary
Knowledgeable and dedicated customer service professional with extensive experience in team leading. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Team Lead
Ross Dress for Less
02.2022 - Current
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
High School Diploma -
Columbus Africentric Early College
Columbus, OH05-2022
Skills
- Trend tracking
- Performance monitoring
- Work assignment delegation
- Employee engagement
- Complaint resolution
- Coaching
Timeline
Team Lead
Ross Dress for Less
02.2022 - Current
High School Diploma -
Columbus Africentric Early College
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