Remote Sales Representative
socialsalesrep.com
Rome, GA
02.2025 - Current
- Produced sales documents, finalized deals and filed records.
- Collaborated with marketing team to create promotional materials for products and services.
- Organized client visits, presentations, product demonstrations and trade shows.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Supported sales team members to drive growth and development.
- Maintained up-to-date knowledge of company's products, services, and policies.
- Strengthened customer retention by offering discount options.
- Took special orders in person and over telephone, generating additional revenue every month.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Evaluated customer feedback to identify areas of improvement for the company's services.
- Monitored customer satisfaction levels through surveys and feedback forms.
- Suggested alternative solutions when unable to resolve the issue at hand.
- Assisted customers in navigating website and troubleshooting issues with products or services.