Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosiland Wright

Buckeye,AZ

Summary

Offering can-do attitude and willingness to learn and grow in team setting. Brings ability to quickly grasp new tasks and techniques, essential for providing outstanding customer service and maintaining cleanliness. Ready to use and develop communication and multitasking skills in [Desired Position] role.

Overview

1
1
year of professional experience

Work History

Crew Team Member

Ckeye Place
03.2024 - 10.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
  • Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.

Team member

Whataburger
01.2024 - 03.2024
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Team member

Little Caesars Pizza
08.2023 - 10.2023
  • Worked different stations to provide optimal coverage and meet production goals.
  • Worked front counter, drive-thru and other areas.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Assisted with inventory counts and stocking of merchandise.
  • Improved customer satisfaction by quickly helping each person find desired items.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Collaborated with team members to complete orders.
  • Operated register to process payments and collect cash payment for order totals.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Greeted customers at drive-thru and took food orders.
  • Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Demonstrated strong multitasking abilities by balancing order-taking duties while addressing customer inquiries or concerns simultaneously.
  • Increased overall efficiency by promptly restocking supplies as required during shifts.

Education

High school Graduate -

Thrive Point highschool
10.2024

Skills

  • Punctual and Reliable
  • Money Handling
  • Cashier training
  • Product restocking
  • Flexible Schedule
  • Cash Register Operation
  • Cash handling expertise
  • Store Opening and Closing
  • Food handling
  • Cleaning and sanitation

Timeline

Crew Team Member

Ckeye Place
03.2024 - 10.2024

Team member

Whataburger
01.2024 - 03.2024

Team member

Little Caesars Pizza
08.2023 - 10.2023

High school Graduate -

Thrive Point highschool

Similar Profiles

CREATE PROFILE
Rosiland Wright