Shawn Cunningham

As an End User Specialist, my responsibilities and duties included but were not limited to:

• Communicating effectively with a variety of decision makers and influencers including locksmiths, facility managers, IT networking managers and executives.
• Developing short and long term sales plans.
• Identifying and classify the sales potential of each client.
• Establishing a network of clients with a high level of trust, developing relationships quickly and easily.
• Selling opening solutions as a consultant using a communication approach that can be effective with a diverse audience.
• Applying discovery abilities including: prospecting, profiling, qualifying, identifying client needs, and presenting solutions.

As a Distribution Sales Representative, my responsibilities and duties included but were not limited to:

• Developing and maintaining relationships in all areas of the distributor's organization
• Actively soliciting, follow-up, and negotiating all quote opportunities
• Managing distributors buying programs
• Actively promoting distributors promotions and programs to secure discretionary sales revenue
• Working closely with distributors to ensure that they quote specifications specific to my group manufacturing companies
• Conducting regularly scheduled distributor business reviews
• Planning, coordinating, & conducting distributor product/solution training sessions
• Coordinating the resolution of product & field service issues
• Managing brand shelf space at distributor accounts

• Receiving telephone calls, emails and other correspondence from customers and coordinating responses with assigned sales associates assuring reply within 24 hours
• Corresponding and following up with customers by sending final door, hardware or other schedules for approval
• Assuring prompt return and communicating changes and progress of schedule
• Contacting customers before each jobsite delivery to assure proper scheduling of delivery and assuring all logistics regarding delivery commitments are fulfilled
• Coordinating job site meetings to assure that salespersons are able to attend according to the customer's schedule and requirements
• Attending meetings and taking notes of meeting when salesperson cannot attend
• Proactively anticipating customers needs and actively and periodically solicits feedback on Cook and Boardmans performance
• Participating in developing solutions for customers and salesperson with technical issues involving hardware and door products
• Monitoring production schedules
• Keeping project files orderly and efficiently
• Managing any project changes, revisions, revised purchase orders and change order documents as well as Comsense files to show revisions
• Attending weekly sales meetings to provide information or input for any customer services issues

• Proactively and thoroughly preparing responses to Requests for Proposals (RFPs), working in collaboration with a principal consultant.
• Providing support for the development of sales presentations, working in collaboration with a principal consultant.
• Coordinating and providing creative and technical support for other marketing deadlines such as webinars, conferences, presentations, and PR opportunities.
• Producing and managing library of project summaries, resumes of project personnel, and other supporting materials for proposals.
• Populating and maintaining updates to the website content, including the release of Insights, updated personnel changes and relevant news and offers.
• Managing website and social media outlets – and develop strategies for developing and sharing content across media platforms.
• Administering the marketing and sales CRM (HubSpot), ensuring that data is maintained, accurate and that marketing and sales-related activities are appropriately collected and stored to support the company's growth strategies.
  
• Organizing and maintaining proposal archive and marketing files.
• Providing data entry and upkeep for marketing and business development efforts.
• Overseeing internal project management for marketing-related efforts, holding colleagues accountable for deliverables and timelines.