Hadley Ward
Charles Town
Summary
Dynamic HR leader with a proven track record at Frederick Health Inc., driving strategic initiatives that enhanced employee engagement and compliance. Expert in talent acquisition and performance management, fostering a culture of inclusion and operational excellence. Adept at leveraging data-driven decision-making to align HR practices with organizational goals.
Overview
13
13
years of professional experience
Work History
Director, Human Resources
Frederick Health Inc.
Frederick
03.2022 - Current
- The Human Resources Director held a strategic leadership role overseeing all aspects of the HR function, including employee relations, performance management, compensation and benefits, recruiting, compliance, and organizational development.
- Leads enterprise-wide HR strategy supporting a workforce of over 3400 employees across 28 locations.
- Leads a team of cross-functional HR professionals, including managers and human resources business partners, with a focus on supporting the organization’s strategic plans and objectives.
- Partners with senior leadership to drive initiatives that support workforce planning, employee engagement, and long-term organizational success.
- Aligned HR policies with company mission and business goals, fostering a positive, productive, and inclusive workplace culture.
- Directed and implemented HR policies and activities, ensuring legal compliance and advancing the organization’s mission and culture.
- Incorporates equity and inclusion into all HR policies, practices and procedures.
- Collaborated with leaders to identify business needs, forecast workforce staffing requirements, enhance organizational culture, and support change initiatives.
- Leads investigations involving harassment, discrimination, misconduct, or performance concerns.
- Hospital & Medical Group
Director, Human Resources
Shenandoah Valley Medical System (SVMS)
Martinsburg
05.2018 - 03.2022
- The Director of Human Resources is a member of the executive leadership team; collaborates to develop, support, and implement the organization’s strategic plans to include being an employer of choice and provider of choice in the area.
- Leads, develops, directs, and implements the policies and activities of the organization and HR department, ensuring legal compliance and execution of the organization’s mission and organizational culture.
- Collaborates closely with departmental leadership to develop staffing plans and workforce development programs and opportunities.
- Developed training and development program and leadership academy, promoting leadership and staff skills in alignment with values-based organizational culture and strategic plans.
- Incorporates diversity, equity and inclusion into all HR policies, practices and procedures.
- Managed clinical and staff recruiting, including internal and external credentialing and privileging, along with licensure and certification tracking.
- Managed compensation and benefits programs, administering employee retirement plan; researched employee benefit offerings to ensure equity and meet organizational needs for retaining and recruiting highly qualified employees.
- Monitored HR practices and policies for alignment and compliance with the organization’s credentialing bodies (Joint Commission, Health Resources and Services Administration, Centers for Medicare and Medicaid).
- Collaborates with the finance department on all payroll processes.
Director, Human Resources
American Public Education Inc. / American Public University System
Charles Town
01.2016 - 01.2018
- Oversaw and supported key functional areas of the human resources department including employee relations, compliance programs, performance management programs/system, recruiting and onboarding, immigration processes, benefits, leave and accommodation management, training and development, wellness, employee morale program and events, and general office administration.
- Directed recruiting function to meet service level expectations for hiring managers and applicants while implementing best practices to attract a diverse, highly qualified workforce.
- Led and managed a team of HR professionals and administrative staff providing coaching, counseling and professional development opportunities.
- Developed the training and development program to align opportunities with the organization's mission, vision, and values, ensuring relevance, compliance, and currency.
- Collaborated with senior HR leadership on HR administration and strategic planning.
- Facilitated employee relations across Charles Town, Manassas, and remote locations to promote a positive work environment.
- Responded to and investigated employee grievances with a focus on ethical, legal and successful outcomes to minimize risk to the organization and the employees.
Senior Manager, Human Resources
American Public Education Inc. / American Public University System
Charles Town
01.2013 - 01.2016
Education
Bachelor of Arts - Sociology/Psychology
Salisbury State University
Master’s Degree - MBA
University of Phoenix
Skills
- HR Best Practices
- Employment Law
- Employee Relations
- Performance Management
- Benefits & Compensation
- Talent Acquisition
- Training & Development
- Change Management
- HR Policy & Compliance
- Investigations
- Policy writing
- Cultural inclusion
- Joint Commission
- Change management
Other Organizations
- Society of Human Resource Management, Easter Panhandle, Board Member, 2014 to 2021
- HR Skills Advisory Council, Member, 2016
Education Certifications
- Bachelor of Arts, Sociology/Psychology, Salisbury State University
- Master’s Degree, MBA, University of Phoenix
- HRCI Professional in Human Resources, PHR, 2014
- SHRM Certified Professional in Human Resources – SHRM CP, 2014
Hr Competencies
- HR Best Practices
- Joint Commission
- Employment Law
- Employee Relations
- Just Culture
- Performance Management
- Benefits & Compensation
- Investigations
- Change Management
- HR Policy & Compliance
- Training & Development
- Talent Acquisition
- Operational Excellence
- Data-Driven Decision Making
- Cultural Competence & Inclusion
Timeline
Director, Human Resources
Frederick Health Inc.
03.2022 - Current
Director, Human Resources
Shenandoah Valley Medical System (SVMS)
05.2018 - 03.2022
Director, Human Resources
American Public Education Inc. / American Public University System
01.2016 - 01.2018
Senior Manager, Human Resources
American Public Education Inc. / American Public University System
01.2013 - 01.2016
Bachelor of Arts - Sociology/Psychology
Salisbury State University
Master’s Degree - MBA
University of Phoenix